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hackajob is partnering with American Express to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Title: Manager, Program Management
Location: New York, NY or PHX, AZ (Hybrid)
Reports to: VP, Digital Workplace Product Management
Organization: Global Infrastructure / Digital Workplace, American Express
Overview:
American Express is seeking a highly motivated PM to support the Vice President of Digital Workplace Product Management.
This role is designed for a strategic partner who thrives at the intersection of strategy and execution—helping drive business priorities, operational excellence, and leadership alignment. The Program Manager will be a core member of the Product Management Leadership Team, enabling them to maximize impact by managing business rhythms, connecting cross-functional priorities, and ensuring successful execution of key initiatives.
Key Responsibilities:
Strategic Partner to Leadership – Act as a trusted advisor, helping to set priorities, track progress, and ensure alignment with enterprise goals.
Business Rhythm Management – Coordinate and execute leadership routines (business reviews, staff meetings, town halls), ensuring preparation, follow-up, and high-quality outputs.
Cross-Functional Alignment – Connect the dots across Digital Workplace and partner teams to drive execution of enterprise-wide initiatives.
Operational Excellence – Manage tasks, reporting, and key performance metrics to monitor progress and identify areas of improvement.
Transparent Management - Monitors and communicates the progress of project delivery, providing regular updates to stakeholders on cost, forecast, schedule, and risk assessment
Collaborator - Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Experience:
Experience in leading in a fast-paced, complex, and dynamic global environment
Experience in managing/leading technology implementation projects
Experience in project management and reporting tools (e.g., MS Project, Jira, Trello, Asana, Excel, Tableau)
Experience in business case development
Experience in data analysis
Experience in stakeholder management and/or leading complex governance structures
Bachelor's degree in business administration and/or comparable experience; advanced degree preferred
MBA or Master's degree in Computer Science, Analytics, Information Technology and/or comparable experience; advanced degree preferred
Project Management certification preferred
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
hackajob is partnering with American Express to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.