Technology Controls Manager

Join Barclays as a Technology Controls Manager within the Risk and Control team for Corporate Digital Banking, where you’ll play a key role in ensuring the smooth operation of the digital channels and services used by our corporate clients. You will work closely with both immediate and wider technology teams to identify, prioritise and drive remediation across our technology estate to ensure our services remain available and secure. You’ll oversee the technology support book of work, identifying items that require maintenance or upgrades, and provide clear, concise reporting to leadership on progress. This is not a programme management role, but it requires strong organisational skills, attention to detail, and advanced Excel proficiency, as you’ll rely on it heavily to track, analyse, and communicate status updates effectively.

To be successful in this role, you will need the following:

• Experience with fostering curiosity and applying a hands-on approach, engaging with cross-functional teams to identify issues, develop solutions, and deliver continuous improvements to the control environment and operational efficiency.
• Knowledge of data analysis, manipulation, and visualisation techniques, with proficiency in Microsoft Excel, PowerPoint, and SharePoint to enable informed, risk-based decision-making and monitor risk remediation progress in collaboration with engineering teams.
• Ability to apply project and programme management methodologies to provide effective governance and oversight of risk remediation activities, including progress tracking, change control, RAID management, and documenting lessons learned.

Some other highly valued skills may include:

• Experience with using Jira, including creating advanced roadmaps to monitor and track remediation activities delivered by engineering teams, and/or ServiceNow, such as producing dashboards that provide actionable insights to drive remediation efforts.
• Awareness of risks associated with unsupported software and infrastructure components, including operating systems, databases, and middleware.
• Ability to facilitate and review technology-related risk assessments to ensure thorough evaluation and mitigation of potential issues.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate can be based in Knutsford, Northampton, or Glasgow.