Senior Product Manager

Drive product innovation in Deposits 2.0, leveraging user insights to enhance core deposit products and platforms.

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. Join us to shape the future of Deposits 2.0 and drive ongoing success.

Job Summary
As a Senior Product Manager in Deposits 2.0, you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. The Deposits 2.0 team seeks a proactive Project Manager to develop innovative strategies enhancing core deposit products and platforms.

Job Responsibilities

Collect and summarize weekly status report to submit to Program Manager 
Coordinates and drives the work efforts of the Tech, Product, Data, Design team assigned to a specific capability 
Lead requirement sessions for each capability and capture assumptions, follow-ups, questions, and schedule necessary deep dives 
Obtain sign-off on requirements from all impacted and necessary stakeholders 
Ensure creation of feature epics from Product Management 
Lead and manage JAD sessions for cross-impacting features
Ensure audit readiness of capability documentation 
Track completion of all deliverables according to the PDLC
Track all impacted JIRAs across all teams for each capability to ensure aligned due dates, commitment status
Hold a weekly status meeting for each feature / capability project team to discuss status, issues, questions, etc..
Manage and track the release plan for all releases
Coordinate and track testing for capability
Create project plan with timelines, milestones
Conduct go / no-go decision session
Conduct retros at the capability level
Mentoring and coaching junior colleges’ 
Required Qualifications, Capabilities, and Skills

5+ years of experience or equivalent expertise in project management.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Customer-obsessed with a passion for building lasting partnerships across complex organizations.
Demonstrate organizational agility by effectively navigating and managing complex projects.
Proficient in JIRA and other work management tools.
Preferred Qualifications, Capabilities, and Skills

Experience in the retail financial industry, including banking products, payments, or fintech experience.
Prior experience with systems modernization.
 

About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.