Product Associate - Wires, International & Blockchain Payments Strategy

JOB DESCRIPTION

Join the Wires, International, and Blockchain Payments team, where we are transforming the future of digital payments. Be part of a group of innovative product and strategy leaders dedicated to delivering seamless payment experiences and platforms for millions of customers. We value creativity, collaboration, and a relentless drive for product excellence.
Job Summary
As a Product Associate in Wires & International Payments, you will play a key role in driving competitive analysis to inform product strategy and decision-making. You will support the product team by researching market trends, analyzing competitor offerings, and identifying opportunities for differentiation across digital and operational payment platforms. In this role, you will collaborate with cross-functional partners, communicate insights and recommendations, and help shape the future of banking payments for over 60 million customers.
Job Responsibilities

• Conduct ongoing competitive analysis, including benchmarking product features, pricing, and market positioning.
• Synthesize competitor intelligence to inform product strategy, quarterly objectives, and key results.
• Create and maintain a repository of competitive insights and market trends for Wires scrum teams, ensuring timely delivery of analysis.
• Communicate findings and recommendations to cross-functional partners and senior stakeholders, preparing meeting materials and tracking key action items.
• Report on competitive metrics, maintaining a monthly view of key highlights, changes, and trends, and synthesizing data to inform product development and prioritization.
• Collaborate with customer experience and marketing teams to analyze data and provide actionable insights related to competitive positioning.
• Design stakeholder communications, including presentations and emails, to share competitive analysis and strategic recommendations.

Required qualifications, capabilities, and skills

• 2+ years of experience in business management, management consulting, corporate strategy, product management, or a relevant domain area.
• 2+ years of experience executing competitive analysis, market research, or product strategy.
• Strong data analytics skills, including familiarity with Excel and Tableau
• Exceptional organizational skills, with experience managing a portfolio of products or large-scale projects.
• Critical thinking skills and ability to tailor communications for different audiences.
• Strong verbal and written communication skills.
• Experience presenting to senior audiences.
• Ability to operate independently.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.