Salesforce Technical Consultant

Team – Technology Enablement

Working Pattern - Hybrid – 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time hours. 

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Deep Salesforce technical expertise across multi‑cloud environments
  
• Platform strategy, governance and innovation leadership
  
• Strong stakeholder engagement and consultancy skills

What this role is all about:

As a Salesforce Technical Consultant, you’ll be a hands‑on technical expert within our Salesforce Enablement Team, shaping platform strategy, governance and innovation across a large‑scale, multi‑cloud Salesforce environment. You’ll apply deep technical knowledge to design, build and optimise solutions that power millions of member and colleague interactions. You will play a key role in the continued growth and success of our Salesforce platform.   

Key Actions

Platform Strategy:

• Actively shape and support the strategic direction of the Salesforce platform at Vitality. You will have a particular focus on key enabling technologies, such as Data 360 and Agentforce

• Collaborate closely with the Salesforce Enablement Team and Product Delivery Streams to identify opportunities and maximise business value from core and emerging platform capabilities

Innovation & Technical Expertise:

• Prototype and present demos or proof-of-concepts to showcase new Salesforce capabilities, with an emphasis on how Agentforce and Data 360 can unlock value for Vitality

• Evaluate and recommend new Salesforce features based on release notes, roadmap updates, Salesforce events and product announcements

Stakeholder Engagement:

• Act as a trusted advisor to business and technical stakeholders, facilitating workshops to elicit, interpret, and refine requirements, mapping these to Salesforce capabilities

Governance & Compliance:

• Work with the Head of Salesforce Enablement to define, refine, and uphold platform standards and governance processes

• Work closely with the Salesforce Data Consultant to ensure alignment on data governance, security and compliance across the platform, including within Data 360

• Support and, where appropriate, lead the fulfilment of compliance activities (e.g. audit deliverables, biannual recertification, data governance, and access reviews)

Operational Excellence:

• Monitor system performance and release processes, and in collaboration with the wider Salesforce Community of Practice (CoP), identify opportunities for optimisation across IT Operations and CI/CD pipelines

What do you need to thrive?

• Educated to degree level in a technology related subject, or evidence equivalent experience
• Attained core Salesforce certifications (e.g. Platform Administrator, Platform App Builder, Platform Developer 1 etc) or evidence experience with the Salesforce platform
• Attained or actively working towards Agentforce Specialist and Data Cloud Consultant
• Experience working on Salesforce products, implementing solutions using a variety of functionality options. This may include integration with other systems
• Experience with CI/CD pipelines
• Experience working on multiple in-flight initiatives at any time
• Advanced investigative, analytical, and logical critical thinking skills
• Experience working within Agile methodology and use of governance tools (ie. Jira/Confluence)

 So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.