HR Chief Data Office - Entitlements Lead - Executive Director

JOB DESCRIPTION

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement.
As an Executive Director – HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance.

Job responsibilities

• Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards.
• Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems.
• Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls.
• Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems.
• Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls.
• Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models.
• Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements.
• Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models.
• Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees.

Required qualifications, capabilities, and skills

• Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups.
• Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types.
• Experience working with technology and control mechanisms that implement entitlements.
• Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness.
• Familiarity with entitlements operations and model design trade-offs.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language.

Preferred qualifications, capabilities, and skills

• Experience with HR-specific entitlements or entitlements in a regulated financial-services environment.
• Experience delivering entitlements transformation alongside modernization of underlying technology or platforms.
• Knowledge of workflow automation and attribute governance.
• Experience with audit readiness and compliance tracking.
• Ability to foster a culture of innovation and continuous improvement.
• Experience in change management and training delivery.
• Experience preparing executive-level presentations and risk assessments.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.