Executive Director, Identity Data & Lifecycle Management

JOB DESCRIPTION

Join us in shaping the future of digital identity and security. Help us deliver seamless, trusted experiences for our customers. Be part of a team driving innovation and growth in the financial ecosystem.

As Executive Director, Identity Data and Lifecycle Management, you will be a key product leader within the Trust and Security Organization, reporting to the Head of Identity. You will lead a team of product managers and partner closely with technology teams to build and enhance core identity capabilities, including identity lifecycle management, identity resolution, identity graph, and consent management.

Job Responsibilities

• Serve as the product lead for identity lifecycle management, identity resolution, identity graph, and consent management, setting vision, strategy, and execution plans. (Product Leadership)
• Build, launch, and continuously improve identity data and lifecycle management capabilities to ensure Chase has the best identity stack in the industry. (Capability Development)
• Collaborate closely with technology, design, modeling, and other stakeholders to deliver robust, scalable, and secure identity solutions. (Cross-Functional Partnership)
• Lead, mentor, and develop a team of product managers, fostering a culture of innovation, accountability, and excellence. (Team Leadership)
• Partner with the broader identity team to align on the overall identity roadmap and strategy, ensuring seamless integration and delivery of identity capabilities. (Strategic Alignment)

Required Qualifications, Capabilities and Skills:

• Proven experience as a product leader in identity, data management, or related technology domains.
• Deep understanding of identity lifecycle management, identity resolution, identity graph, and consent management.
• Strong leadership skills with experience managing and developing product teams. Experience leading large, cross-functional data infrastructure projects at large enterprises.  
• Excellent communication, collaboration, and stakeholder management abilities.

Preferred qualifications, capabilities and skills:

• Demonstrated success in building and launching complex technology products, preferably in financial services or regulated industries.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.