Lead Technical Program Manager

JOB DESCRIPTION

Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager in JPMorgan's Corporate & Investment Banking - Payments Technology organization, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, project management practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing Partners, resources, budgets, and high-performing teams. 

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Collaborate across a large, networked organization spanning multiple teams, and develop clear engagement and delivery plans
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate Partner support risks, proactively addressing potential roadblocks and facilitating contingency discussions with stakeholders to allow creation of plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, cross Lob partners and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Manage (in conjunction with Project Managers, Component Tech Leads and F&BM) quarterly sprint level planning across Payouts development teams to capture, record and load SID allocation into the Payouts Planning tool
• Own the demand triage process into Graphite, in collaboration with Product and Tech leads, ensuring new demand is understood, recorded and owners of the delivery are identified and agreed.      Maintain and manage the Feature tooling that supports this activity.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency and establishing strong working relations with development teams 
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Bring ideas from professional facilitation, coaching, and conflict resolution to help the team become a high-performance team
• Strong familiarity and adherence to core Agile values and principles. 
• Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration
• Ability to collaborate with and influence people at various levels
• Experience with JIRA, Tableau, JIRA Align, Lucid spark (or equivalent) and Confluence, agile frameworks, SharePoint

Preferred qualifications, capabilities, and skills

• Certifications: Certified Scrum Master, SAFe® Agilist, ICP ATF - Agile Team Facilitation, ICP ACC Certification – Agile Coaching
• Technical skills including Excel Macros, Tableau, Python programming.
• Knowledge of industry-wide technology strategies
• Current or previous technical development preferred including SharePoint programming

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.