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hackajob is partnering with Verisk UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Handle incoming calls regarding invoices, payments and account status. Assist customers with updating and maintaining contacts on the account. Send email communication to customers regarding past due and outstanding account balances, as well as make outgoing calls regarding those balances. Process credits in Peoplesoft Program, and maintain written record of transactions entered. Complete audits between systems to ensure data accuracy
• Email communication to Customers
• Use defined programs in assisting customers with items they requested (ie invoices)
• Prepare statements for customers
• Make outgoing calls regard outstanding balances
• Professionally handle incoming phone calls
• Enter credits and adjusting transactions to maintain data accuracy
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.
• Education: High School Diploma
• 1-2 years collection/Accounts Receivable Experience
• 1+ year experience with MS Office (especially Excel) and email communication
• No Travel Required
hackajob is partnering with Verisk UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.