FinCrime Operations Team Lead - AML Investigations

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for an AML Investigations Team Lead to join our team in Tallinn. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and ensuring Wise remains compliant. You will play a crucial role in advancing our mission of Money Without Borders by leading a team of investigators in Budapest and collaborating with a larger team distributed across five different offices worldwide.

Your mission is to lead and support your team in identifying and analyzing suspicious payment patterns, ensuring compliance with regulatory obligations, and fostering a strong sense of community within the team. As an AML Investigations Team Lead, your primary duties include building and developing your team, optimizing operational processes, and collaborating with other teams to enhance efficiency and customer experience.

Here’s how you’ll be contributing to the AML Investigations team:

Leadership:

• Build, lead, and develop a team of AML Investigators with a strong sense of community and shared purpose.
• Empower your team by providing the necessary tools and training to excel in their roles.
• Foster a positive and inclusive work environment, adapting your leadership style to meet the needs of your team members.

Performance and Operations:

• Measure and work towards improving team KPIs, ensuring the team meets performance metrics and regulatory standards.
• Initiate and support operational process changes to enhance team performance and efficiency.
• Collaborate with other leads, product teams, and developers to manage the operational impact of changes and identify opportunities for automation and improved customer experience.

Team Development:

• Facilitate ongoing professional growth by setting personal development plans and leveraging available resources.
• Lead by example, establishing a team identity built on trust, high standards, and accountability.
• Recognize and celebrate team contributions, motivating and inspiring individuals to excel.

Culture and Well-being:

• Foster a diverse, equitable, and inclusive culture by exemplifying Wise’s values and supporting a healthy work-life balance.
• Regularly check in on the team's well-being, offering constructive feedback and navigating conflicts effectively.
• Build a work environment rooted in trust, respect, and inclusivity.

Qualifications

A bit about you:

• You’re legally authorised to work in Estonia
• You have excellent written and spoken English skills, capable of communicating complex concepts clearly and effectively.
• You have 2+ years of experience in leading and developing teams in a similar role.
• You possess strong knowledge in AML / FinCrime fields.
• You have a good understanding of and ability to analyze and improve team metrics, while collaborating with specialists in different areas.
• You have a proven track record of taking ownership and responsibility, as well as being a great team player.
• You possess excellent communication and presentation skills to assist with internal and external projects and audits.

Additional Information

If you are interested in the position, please apply by submitting your CV and Cover Letter in English. In your Cover Letter, please explain your interest in this role and why you want to join the AML team.

We will unfortunately be unable to progress with your application this time if you have applied for the same role within the last 6 months.

When to expect a response:

We aim to respond to all applicants as quickly as possible. However, due to high application volumes, there may be some delays. Here are our expected review timeframes:

• CV & Cover Letter Review - 2 working days
• Take Home Assignment - 5 working days
• First interview - 5 working days
• Final Interview - 5 working days

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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