Senior Product Delivery Associate

Join our dynamic Human Resource team focused on Employee Development and Progression team. We are committed to fostering growth and advancement for our employees firmwide through innovative learning, upskilling and managerial tools. We are seeking a dedicated HR Product Delivery Associate to lead the charge in ensuring seamless delivery of our innovative HR learning and performance products and solutions.

You will collaborate closely with product managers and cross-functional teams to ensure timely delivery, effective risk management, and alignment with organizational goals. Your expertise in project management and cross-functional collaboration will be key to achieving our mission of empowering employees to reach their full potential.

Job Responsibilities:

• Ensuring that product delivery aligns with the company's overall strategic objectives. This involves understanding the company's vision, mission, and goals, and translating them into actionable delivery plans.
• Help lead the kick-off, planning, execution, and delivery of HR products, ensuring projects are completed on time, within scope, and budget.
• Work closely with product managers, designers, engineers as well as data specialists and other departments to facilitate communication and collaboration across teams.
• Identify potential risks and develop mitigation strategies to ensure smooth project delivery. 
• Manage the stakeholders map, build and maintain strong relationships with stakeholders to understand their needs and ensure alignment with project objectives.
• Track project progress, analyze product performance metrics, share insights and report on key deliverables to senior management.
• Drive process improvements and best practices to enhance efficiency and effectiveness in product delivery.
• Manage resources effectively to ensure optimal utilization and project success.
• Work with product managers, communication and  change management teams to ensure user engagement, awareness and adoption.
• Work with product managers, data and analytics teams to understand success metrics as well as areas of improvement and innovation.
• Develop strategies to maximize the value of the Delivery Team for the broader Employee Development and Progression Team.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Project Management, Product Management or related field.
• Proven experience in project management, within HR or employee development.
• Strong understanding of HR processes and employee development strategies.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.

Why Join Us:

• Opportunity to make a meaningful impact on employee development and progression.
• Collaborative and inclusive work environment.
• Professional growth and development opportunities.
• Opportunity to work with AI / LLM efficiencies and innovation.

If you are passionate about driving employee development and have the skills to lead successful product delivery, we invite you to apply for this exciting opportunity. Join us in shaping the future of the JPMorgan Chase workforce!

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.