Data Owner Lead

Put data at the center of how we grow—responsibly and at scale. 

 In this role, you will shape how marketing product data is defined, protected, improved, and delivered so teams can move faster with confidence. You will partner closely with product, design, technology, analytics, operations, and risk and control stakeholders to unlock measurable business value.  If you enjoy building clarity from complexity and driving outcomes through strong cross-team collaboration, you will thrive here. 

As a Data Owner Lead for Marketing, you will be accountable for the marketing data product that is created, provisioned, or consumed to support business objectives, analytics, operations, and reporting. You will work as part of the data team and partner with product, design, and technology leaders to deliver data that meets quality and safety expectations. You will help us turn well-governed, well-understood data into practical outcomes by connecting data providers and data consumers and enabling analytics use cases. 

Job responsibilities :

• Create and execute plans for the development and delivery of marketing product data to support business objectives, operations, analytics, metrics, and reporting. 
• Serve as the marketing product data subject matter expert and drive shared understanding of how data is defined and used. 
• Define the scope of critical data elements for the product and ensure they are documented, understood, and appropriately classified with metadata. 
• Partner across business teams to define data requirements, support data discovery, and assess feasibility and dependencies. 
• Partner with analytics leadership to identify data needed for analytics platforms and initiatives that drive business outcomes. 
• Define and document expectations for data accuracy, completeness, and timeliness, and coordinate delivery of agreed data quality outcomes. 
• Influence partners to remediate data issues quickly, balancing urgency with risk management and sustainability. 
• Establish processes to identify, monitor, and mitigate data risks across the data lifecycle, including protection, retention, storage, use, quality, and disposition. 
• Drive execution of work required to meet firmwide data integrity and protection standards, coordinating across stakeholders. 
• Build strong working relationships with business, technology, analytics, operations, and risk and control partners to align delivery and outcomes. 

• Track milestones, risks, bottlenecks, workstreams, and key performance indicators to ensure successful delivery of data outcomes; lead direct or matrixed team members as needed. 

Required qualifications, capabilities and skills :

• 8+ years of experience in a data-related field. 
• Experience managing delivery across multiple workstreams with varying timelines. 
• Demonstrated expertise in product or business data and related processes. 
• Working knowledge of data management and data governance concepts. 
• Familiarity with modern data platforms and/or data architecture concepts. 
• Ability to manage delivery timelines and keep work on track to meet goals. 
• Proven ability to deliver outcomes through strong internal partnerships and influence without authority. 
• Strong communication skills, including the ability to explain complex technical topics to senior audiences. 
• Strong structuring and problem-solving skills with sound business judgment. 
• Understanding of Agile delivery practices and ways of working. 
• Bachelor’s degree required. 

Preferred qualifications, capabilities and skills :

• Marketing domain experience or demonstrated knowledge of marketing data and processes. 
• Master’s degree. 
• Experience enabling advanced analytics use cases by integrating product data into analytics platforms. 
• Experience establishing practical data quality measures (accuracy, completeness, timeliness) and driving issue resolution at scale. 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.