AI Delivery Director

Join us as an AI Delivery Director and shape the future of AI within International Consumer Banking (ICB). You will have the opportunity to establish and lead our AI Centre of Excellence, embedding a new operating model and driving cultural adoption of GenAI. Your leadership will empower teams to deliver impactful solutions aligned with our strategic vision. We value your expertise in transformation, program management, and stakeholder engagement. Together, we will accelerate innovation and create lasting value.

Job Summary:
As an Executive Director — AI Delivery Director in the ICB team, you will own the end-to-end delivery of AI initiatives, from use case intake to production. You will embed new risk and governance processes, drive adoption of GenAI, and ensure outcomes are aligned with ICB’s strategy. Your role will focus on building a high-performance team, establishing standards, and fostering strong partnerships across the organization. You will help shape the culture and operating model for AI within ICB, making a tangible impact on our business.

Job Responsibilities:

• Establish and lead the AI Centre of Excellence for ICB
• Deliver ICB’s AI strategy and roadmap, translating priorities into actionable plans
• Embed AI strategy across ICB through clear communications and leadership forums
• Define and manage AI OKRs, tracking outcomes and course-correcting as needed

• Run transparent intake and triage processes, prioritizing based on value and risk

• Establish GenAI delivery standards and playbooks for evaluation, safety, and monitoring
• Ensure compliance with internal policies, model risk governance, and regulatory requirements
• Lead cultural change to scale responsible GenAI use across ICB
• Build and develop a high-performance AI delivery team and operating model
• Build strong partnerships across JPMorganChase platforms, risk, legal, and business lines

Required Qualifications, Capabilities, and Skills:

• Demonstrate experience leading complex transformation or portfolio delivery in digital, data, or AI within regulated environments
• Define and execute strategy with measurable outcomes, aligning senior stakeholders and driving adoption
• Apply exceptional program management skills, including planning, governance, budget, and vendor management
• Understand AI/ML and GenAI delivery lifecycle and associated risk and control processes
• Communicate and influence effectively, distilling complex topics for diverse audiences

Preferred Qualifications, Capabilities, and Skills:

• Lead AI or GenAI initiatives in financial services or other regulated industries
• Familiarity with enterprise AI solution patterns and operating models for Centres of Excellence

#ICBcareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.