Data Center Technician

Job Description:

***DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.***

Data Center Technician - Description

Location: Onsite in Client's Data Centre Working Hours: 0800 to 1600 Monday to Friday Availability: Ability to work on-call for 24/7 reliability

Security Clearance: UK nationals only for SC clearance

Primary Objective: Ensures the 24/7 reliability, security, and performance of physical and virtual infrastructure. Manage hardware installation, monitor electrical/cooling systems, perform troubleshooting, and coordinate maintenance, acting as first responders to incidents.

Key Responsibilities:

• Infrastructure Management: Install, configure, and maintain servers, networking devices, and storage equipment
• System Monitoring: Monitor environmental controls (HVAC, temperature, humidity) and power systems (generators, UPS) to ensure optimal operating conditions
• Incident Response & Troubleshooting: Act as first responders to identify, troubleshoot, and resolve hardware and network issues
• Maintenance & Security: Perform routine and preventive maintenance on infrastructure, and adhere to physical security protocols
• Documentation & Reporting: Maintain accurate documentation, including inventory records, change management logs, and incident reports
• 24/7 Reliability: Ensure continuous uptime and performance of physical and virtual infrastructure
• Electrical/Cooling Systems: Monitor and manage electrical systems (generators, UPS) and cooling systems (HVAC)

Required Skills and Qualifications:

• Experience: 5+ years of experience in data center operations or related IT infrastructure roles
• Technical Knowledge: Deep understanding of servers, structured cabling, data center environmental systems (power/cooling), and network infrastructure
• Certifications (Optional): CompTIA Server+, CompTIA Network+, or CCNA
• Soft Skills: Strong problem-solving abilities, ability to work on-call, and excellent team collaboration
• Work Location: Must work onsite in Client's Data Centre - West London area 
• Working Hours: 0800 to 1600 Monday to Friday (with on-call availability for 24/7 support)
• Security Clearance: UK nationals only for SC clearance (British passport, no dual nationality, 5 years continuous UK residency)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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