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MS Dynamics Functional Consultant

Nottingham, United Kingdom
Microsoft Dynamics Developer Enterprise Architect Solution Architect Solution Consultant Technical Architect
Actively hiring

MS Dynamics Functional Consultant

CGI
Nottingham, United Kingdom
Microsoft Dynamics Developer Enterprise Architect Solution Architect Solution Consultant Technical Architect
CGI
Actively hiring

hackajob is partnering with CGI to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

At CGI, we help clients modernise critical public services through innovative, large-scale digital transformation programmes. As a Microsoft Dynamics 365 Functional Consultant, you’ll play an important role in assuring and optimising Dynamics 365 solutions that support essential client services used nationwide.

You’ll work closely with stakeholders, delivery teams, and governance forums to ensure business processes, scheduling capabilities, and operational workflows are scalable, resilient, and aligned to evolving user needs. This is an opportunity to contribute to meaningful outcomes, influence strategic decisions, and grow your expertise within a collaborative environment that values innovation, accountability, and continuous development.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a CGI Partner rather than just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring people to pursue careers in our sector, including members of the Armed Forces. We are also proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

You will be part of an open, collaborative community of experts, with strong training and development support to help you grow your career in the direction you choose.

You will need to hold UK Security Clearance or be eligible to obtain it. This is a hybrid role, requiring on-site presence two days per week at one of CGI or client offices in Nottingham, Bristol, or Birmingham.


Your future duties and responsibilities

In this role, you will provide independent assurance across Microsoft Dynamics 365 functional solutions within a key client programme. You will review configurations, workflows, business processes, integrations, and user journeys to ensure alignment with operational requirements, governance standards, and service delivery objectives.

You will support large-scale transformation activity, helping ensure Dynamics 365 capabilities remain scalable, reliable, and fit for purpose across the full delivery lifecycle. You will also contribute to transition activities between legacy and modern platforms, particularly around data quality, scheduling consistency, and operational resilience during dual-running phases.

In addition, you will support knowledge transfer and coaching activities to help strengthen capability across client teams.

Key responsibilities include:

  • Review & assure Dynamics 365 configurations, workflows, and business rules
  • Validate & improve end-to-end business processes and user experiences
  • Support governance of releases, testing activities, and change management
  • Assure scheduling, optimisation, and operational performance outcomes
  • Identify and mitigate risks across integrations, dual-running, and data consistency
  • Collaborate with stakeholders across business, technical, and governance teams
  • Coach client teams on Dynamics 365 best practices and configuration
  • Document assurance findings using tools such as Jira, Confluence, and Lucid
  • Validate non-functional requirements including scalability and resilience

Required qualifications to be successful in this role

You should have strong experience working with Microsoft Dynamics 365 functional solutions in large-scale enterprise or public sector environments.

You will bring strong stakeholder management skills, a solid understanding of governance and assurance practices, and experience supporting complex transformation programmes.

Essential skills:

  • Proven experience in Microsoft Dynamics 365 functional consulting and assurance
  • Strong knowledge of Dynamics 365 Field Service and Resource Scheduling Optimisation (RSO)
  • Experience working on large-scale digital transformation or public sector programmes
  • Understanding of business processes, workflows, and service optimisation
  • Experience in governance, testing, release management, and operational assurance
  • Ability to engage with senior business and technical stakeholders
  • Experience reviewing integrations, data quality, and dependencies
  • Strong communication and documentation skills (Jira, Confluence)
  • Understanding of scalability, resilience, and non-functional requirements

Desirable experience

  • Microsoft Dynamics 365 certifications
  • Azure or related cloud certifications

 

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

hackajob is partnering with CGI to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

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