Product Manager - Data Privacy

The Chief Data and Analytics Office (CDAO) is responsible for building enterprise-scale, cutting-edge platforms for Data Management & Analytics and AI/ML Operations that are used firm-wide by the JPMC workforce. As a Product Manager – Data Privacy in the Chief Data and Analytics Office (CDAO), you will take the lead in understanding, formulating, and executing well-designed, user-friendly product features that implement privacy frameworks, policies, and procedures. Your role is crucial in ensuring the ethical, responsible, and compliant use of data and AI/ML technologies across the firm, embedding privacy by design and supporting compliance with global privacy regulations and JPMC's privacy standards.

You will be instrumental in integrating privacy and data protection technology into the company's structure, adhering to sustainable best practices in compliance with JPMC technology, operational risk, and relevant regulations. Collaborating with cross-functional teams including the Firmwide CDO, data scientists, engineers, design, legal, compliance, and business units you will spearhead privacy initiatives and ensure they align with regulatory requirements and industry best practices. Additionally, you will manage the delivery of risk and control issues, action plans, control processes, and preparations for audits and regulatory examinations.

Job Responsibilities

• Design and implement comprehensive privacy products that operationalize privacy frameworks, policies, and procedures to ensure the ethical and compliant use of data and AI/ML technologies across the organization.
• Ensure compliance with relevant privacy and data protection regulations (e.g., GDPR, CCPA), standards, and guidelines, as well as emerging global privacy laws.
• Identify, assess, and mitigate risks associated with data privacy, including data quality, protection, user consent, transparency, and accountability.
• Collaborate with cross-functional stakeholders (Firmwide CDO, data scientists, designers, engineers, legal, compliance, and business units) to integrate privacy-by-design principles into the AI/ML and data development lifecycle, and deliver firmwide control standards and procedures—including adherence to controls in technology and cyber risk domains (application security, vulnerability management, and data management).
• Establish monitoring and reporting mechanisms to track compliance with privacy policies and identify areas for improvement.
• Present product/program updates, risk management findings, and recommendations to senior leaders and stakeholders, ensuring transparency and accountability in privacy practices.
• Stay abreast of industry trends, regulatory changes, and emerging risks related to privacy and data protection to proactively address potential threats.

Required Qualifications, Capabilities, and Skills

• 6+ years of experience in product management, privacy, data protection, technology governance, risk management, or compliance within regulated industries such as financial services.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Strong understanding of privacy regulations (e.g., GDPR, CCPA), data governance, and technology risk/compliance principles.
• Strong background in online tracking technologies, tag managers and cookies and similar tracking technologies.
• Proven experience in business analysis and driving operational change/system development with the ability to identify critical privacy requirements by understanding complex and interdependent processes.
• Familiarity with industry standards, frameworks, and regulations related to privacy and data protection.
• Strong critical thinking and problem-solving skills, with the ability to identify and mitigate privacy risks effectively.
• Excellent presentation and communication skills, with the ability to convey complex privacy and compliance information to senior leaders and stakeholders.
• Proven ability to collaborate effectively across cross-functional teams and build strong working relationships.

Preferred Qualifications, Capabilities, and Skills

• Experience with privacy-enhancing technologies or public cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Advanced certifications in privacy (e.g., CIPP, CIPM), data governance, or related fields.
• Relevant certifications such as CISSP, CISA, CRISC, or certifications in privacy, data protection, and MLOps are highly desirable.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.