Senior Product Associate - Access Management

As a Senior Product Associate – Access Management Product within Commercial & Investment Banking Payments Platforms, you will define and deliver platform-wide solutions that support multiple teams and use cases. You will own defined product areas end-to-end, from discovery through delivery and iteration, while driving informed decisions across stakeholders.

This role requires strong ownership, independent execution, and the ability to navigate cross-team dependencies in a fast-paced, matrixed environment. You will align product initiatives to business goals, define measurable outcomes, and deliver scalable, high-impact platform capabilities.

Job Responsibilities 

• Own end-to-end delivery of platform capabilities from discovery through launch and continuous improvement
• Build and maintain a prioritized product roadmap aligned to business objectives, customer needs, and platform strategy
• Translate customer and partner requirements into clear product direction, including problem definition, scope, and prioritization
• Define success metrics, OKRs, and measurement plans to ensure initiatives deliver measurable outcomes
• Develop and maintain product artifacts including PRDs, user stories, workflows, requirements, and release communications
• Lead discovery sessions and workshops to clarify problems, define workflows, and enable decision-making
• Partner with Engineering, Design, Data, and business stakeholders to drive alignment and execution
• Manage cross-team dependencies and governance processes to unblock delivery and ensure timely execution
• Use data and analytics to inform prioritization, track performance, and identify opportunities for improvement
• Operate within Agile frameworks, including backlog management, sprint planning, and delivery coordination
• Adapt plans and priorities based on evolving business needs while maintaining focus on value delivery

Required Qualifications, Capabilities, and Skills 

• 3+ years of experience in product management, product operations, or a related role delivering platform or customer-facing capabilities
• Demonstrated ability to independently own product areas and deliver outcomes in cross-functional, matrixed environments
• Strong written and verbal communication skills with the ability to articulate decisions, trade-offs, and recommendations
• Working knowledge of product development lifecycle and Agile practices (backlog management, sprint planning, execution)
• Strong analytical and problem-solving skills, with ability to define metrics and use data to inform decisions
• Experience translating complex requirements into structured product deliverables and actionable plans

Preferred Qualifications, Capabilities, and Skills 

• Experience using SQL for data analysis and exploration
• Familiarity with analytics platforms and measurement frameworks (e.g., Adobe Analytics, event tracking)
• Experience building or managing shared platform capabilities (e.g., UI patterns, navigation, content systems, communications)
• Strong facilitation skills, including leading workshops for discovery and alignment
• Demonstrated ability to drive initiatives across complex stakeholder environments and interdependent teams

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.