Corrections Validation Manager - Vice President

As the Data Validation Manager within the Consumer and Community Banking (CCB) Remediation and Correction functional area, you care for the identification, classification, and correction of customer impacts caused by business process or operational breaks within CCB
As a Corrections Validation Manager in CCB Remediation and Corrections, you will lead a team of data validation analysts responsible for ensuring accurate and timely corrections of customer impacts.  You will develop and implement  any new data validation strategies and monitor existing strategies to ensure they are implemented correctly.  You will also be responsible for developing processes and procedures, and incorporating appropriate tools into the validation process.  

Job Responsibilities

• Oversee all analytics work performed by the team. 
• Ensures all work is completed by mandated timeline.
• Engages with stakeholders to troubleshoot and develop validation approaches for correction cases.
• Trains and mentors team in data analytics work, provides performance feedback to team on a regular basis.
• Provides regular updates to Senior Leadership on cases status.
• Assist in the development and maintenance of the overall Data Validation strategy for the Correction function
• Actively engage in process adherence and improvement discussions

Required Qualifications, Capabilities, and Skills:

• Bachelor’s Degree plus 4 years of code development or equivalent work experience 
• Previous experience managing a team
• Complex querying skills in SAS, SQL and Snowflake environment
• Strong communication skills (both written and verbal)
• Detailed and quality oriented perspective
• Team Player with the ability to work independently
   

Preferred Qualifications, Capabilities, and Skills

• Experience working with at least one Chase CCB LOB Auto and Wealth Management 
   

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.