Description
The Capacity Analyst will be responsible for analysing workload trends, forecasting demand, and aligning resource supply to ensure optimal delivery. This role bridges operational teams, workforce planning, and leadership by providing data-driven insights and actionable recommendations.
Responsibilities
- Responsible for building, running and maintaining complex airport capacity models and assumptions’ data sources, including sensitivity testing to identify potential solutions and opportunities for the business.
- Work together with the Demand Planning Managers to align the seasonal capacity declarations with projects affecting capacity and the wider business strategy for capacity unlock and release.
- Present complex ideas, evidence and technical outputs concisely, accurately and clearly in both verbal and written form to senior, internal and external stakeholders, often to a non technical audience.
- Proactively seek out and delivery continuous improvements to forecasting and analytical capabilities of the team. Engage with others in the business to identify and delivery opportunities for improvement.
- Work with the airport community to ensure access to data sources and tools that enable development and improvement to models and methodologies
Qualifications
- Experience in airport planning and/or airport capacity roles
- Hold a degree in numerical discipline, ideally with a focus on airport planning, operations or air traffic management
- Strong technical and analytical competence, ideally with a planning background
- Understanding of IATA ADRM guidelines for facility requirements and service level standards
Ideally, you'll also have:
- Experience in using CAST Terminal, and Express modelling software
- Programming experience in PowerBI and Databricks
- Broad knowledge of the wider company or aviation industry
hackajob is partnering with Heathrow to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
