Strategic Partnerships Manager

In a nutshell

This role will be responsible for supporting and growing the assigned, white-labelled solutions strategic partnerships. Key success metrics are revenue, growth and market share of the products. Maintaining strong partner and stakeholder relationships internally and externally will be key to success. Development, growth and innovation of the partnerships will also play a key role in success. You will be supporting P&L management of these partnerships, feeding into the overall performance success of the function.

What I am accountable for

·       Work with partners and be a key point of contact to deliver joint goals and KPIs

·       Planning management in line with division objectives

·       Provide regular reporting and insight on partner performance

·       Collaborate across teams within and outside of the business unit to deliver against partnership agreements and plans

·       Development of new partnership and proposition opportunities to support the team’s ambition

·       Support the partnerships manager to be effective in their role

·       Contribute positively to wider team issues and debates

Essential

• Strong understanding of FS, particularly white-labelled partnerships
• Strong commercial acumen and experience managing P&Ls
• Contract management skills
• Team player who is forward thinking with a strategic mindset
• Exceptional stakeholder management and communication skills, written and verbal
• Comfortable navigating complexity and ambiguity in a fast-paced, results-oriented environment
• Experience of delivery of challenging targets

What I need to show

Our Valued Behaviours are our common DNA that every colleague should live by and provide the benchmark for how we deliver our goals/individual contribution, and how we relate to other colleagues in the organisation. 

• Own it 

• Do what you say you’ll do 

• Don’t walk past a problem 

• Consistently deliver on outcomes and communicate clear plans and goals to others, resolving problems independently 

• Clearly and respectfully speak you mind, invite others to challenge or build on ideas and actively listen  

• Proactively seek to understand the changing business context and work with peers to solve business challenges. Regularly review your goals to ensure you are focused on the right things  

• Make it better  

• Improve things for your customer     

• Spot opportunities to simplify  

• Embrace new ways of doing things without fear of failure, supporting others to do the same  

• Open minded and proactively adapt your approach during times of change, supporting others to deal with unforeseen situations 

• Show curiosity about how the wider business operates  

• Proactively seek feedback from a broad range of colleagues to build a robust development plan. Give feedback to colleagues at all levels. 

• Be human  

• Walk in the shoes of your colleagues and customers 

• Show care and respect to everyone  

• Appreciate others’ moods and feelings and consciously adjust your approach accordingly 

• Proactively build relationships based on honesty and integrity 

• Always consider the customer’s perspective, continually looking for opportunities to build a great customer experience