Home Lending Product & Transformation - Junior Business Manager (1904721)

JPMorganChase is seeking a high-potential, action-oriented Junior Business Manager to support our Product Development organization in Home Lending.  In this high-visibility role, you will partner closely with the Product & Transformation Chief of Staff to keep the organization operating with clarity, discipline, and momentum while helping advance key transformation priorities.

As a Junior Business Manager in Home Lending Product & Transformation, you will run an exceptional executive operating rhythm—calendar, meeting preparation, follow-ups, and communications—while also building core business management and junior Chief of Staff capabilities through initiative support, operational cadence, and narrative development. You will take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.  You are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.

Job responsibilities

• Own the Head of Product calendar with strong judgment on prioritization, sequencing, and trade-offs; anticipate conflicts and proactively propose solutions.
• Drive meeting excellence: build agendas, ensure pre-reads are ready, capture decisions and actions, and run follow-ups to closure.
• Connect dots across products, operations, and strategy; support the Chief of Staff and Head of Product to anticipate what's next and shift priorities before others even notice the wind change. Thrive in ambiguity by supporting translating vision into actionable roadmaps and proactively positioning the team for future success.
• Craft compelling narratives that influence decisions and inspire action. Translate complexity into clarity for multiple audiences—from engineers to executives. Make every presentation, report, or update impossible to ignore.
• Build structure from chaos without slowing the pace.  Support the creation of repeatable, scalable systems that enable leaders to focus on transformation—not administration. Obsessed with outcomes, metrics, and accountability, you ensure the team delivers measurable results and maintains high standards
• Maintain a dependable operating rhythm across leadership forums, stakeholder check-ins, and transformation milestones; ensure the right people are in the room and prepared.
• Build trusted relationships across product, technology, operations, and control partners by being responsive, reliable, and outcomes-focused.
• Create synergies across products to ensure successful delivery against business objectives
• Collect key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs 
• Calculate metrics for portfolio management operations and analyzes data for areas of opportunity

• Develop change initiative materials and change timelines; a

  ssist in the product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in program or business management
• Relentlessly organized, highly responsive, discreet, and eager to grow into broader strategic scope
• Proven ability to implement operational effectiveness initiatives
• Advanced proficiency in Microsoft Office Suite, especially Outlook, OneNote, Excel and PowerPoint

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.