Claims Analytics Analyst

Job overview:

Are you passionate about shaping the future of healthcare? We’re looking for a proactive individual to join our AXA Health within the Claims Analytics team. You’ll play a key part in developing claims analysis that helps contain costs, spot changes in condition and utilisation, and monitor provider spend. Your insights will empower the business to make data-driven decisions to manage key risks and seize opportunities, ultimately driving better care and cost efficiency. You’ll encompass Claims Cost Management across the business, supporting Care Co-ordination claims data, and analysing claims to support our ambitious Care and Claims Transformation Programme. If you’re eager to make a real impact in healthcare analytics, we’d love to hear from you!

Key responsibilities:

• Help develop tools and reports to manage and reduce claims costs and spot new opportunities across the business.
• Support the creation of claims insights and models to identify trends, risks, market spending, and differences in treatment, to guide strategic decisions.
• Provide analysis to care co-ordination teams, highlighting areas of underperformance, risks, and opportunities for improvement.
• Track the progress of initiatives in the Care and Claims Transformation Programme, flagging risks and recommending actions to achieve goals.
• Assist in designing and implementing new products, processes, and services, ensuring claims costs are controlled and health data is accurate.
• Offer expertise on claims for strategic projects, including forecasts and analysis of what drives claims spending.
• Ensure compliance with regulations by analysing data to identify issues affecting customer outcomes and managing programme risks.
• Build strong relationships with teams in Pricing, Actuarial, Finance, and Data, ensuring clear communication and effective claims oversight.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Knowledge and experience of insurance claims processes and broader business operations.
• Analytical skills to identify clinical issues, spend trends, condition changes, provider behaviour, and health data developments.
• Commercial acumen with the ability to translate insights into actionable recommendations.
• Experience using SQL, PowerBI and Excel to design, develop, and implement data products, models, and analytical solutions.
• Skilled at engaging effectively at all levels, including presenting to programme committees.
• Proven relationship management and networking abilities to collaborate across teams and stakeholders.
• Ability to interpret data, generate insights, and understand their impact on business strategies and outcomes.
• Current knowledge of market developments, regulatory and compliance requirements, and the ability to operate effectively within ambiguity.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:  

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk.

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.