Data Product Owner, Digital-Senior Associate

Great digital experiences are built on trusted data. In this role, you will shape how digital data is defined, measured, protected, and used across web and mobile journeys. You will help enable reporting, personalization, and advanced analytics that improve customer relevance and business outcomes. You will partner closely with product, engineering, analytics, and business teams to deliver what teams need—clearly and on time.

As a Data Product Owner in the Digital Data Owners Team, you will help ensure platform-wide digital data is well-defined, high-quality, and protected to support measurement, personalization, and decisioning. You will coordinate across analytics, engineering, product, and business partners to define instrumentation and data requirements, prioritize initiatives tied to business value, and deliver datasets and data products that are ready for advanced analytics. You will document definitions, lineage, classification, and reusable journey and funnel metrics, and you will help monitor and address data quality, retention, and appropriate-use risks

Job responsibilities

• Coordinate with analytics, engineering, product, and business teams to define platform-wide digital instrumentation and data requirements
• Deliver digital instrumentation and data requirements on time across web and mobile experiences
• Prioritize digital data initiatives and align delivery to measurable business value
• Contribute to digital data strategy and the delivery of artificial intelligence–ready digital datasets and data products
• Document critical data scope, definitions, lineage, and classification in metadata tools
• Establish standard key performance indicators and journey/funnel definitions for reuse
• Partner with stakeholders to resolve data issues across digital applications and journeys
• Monitor data quality and escalate issues when needed
• Support data protection, retention, and appropriate-use controls within established risk and control frameworks

Required qualifications, capabilities, and skills 

• Have 3 years of related experience in data management, analytics, digital platforms, or data governance
• Hold a bachelor's degree
• Demonstrate knowledge of data management/governance, data quality, and analytics concepts

• Knowledge of digital behavioral data concepts (web/mobile events, instrumentation, funnels/journeys)

• Operate within data risk and control requirements and established frameworks
• Communicate clearly and collaborate effectively across technical and business teams
• Connect data initiatives to business outcomes using strong business acumen

Preferred qualifications, capabilities, and skills 

• Use foundational data engineering and analytics tools (such as SQL, Tableau, Alteryx)
• Demonstrate exposure to machine learning concepts (such as Python, JupyterLab) and cloud platforms (such as AWS, Snowflake, Databricks)
• Apply familiarity with open data standards, data taxonomy, vocabularies, and metadata management concepts
• Show strong analytical thinking and problem-solving skills with attention to detail
• Bring exposure to digital data, customer data, or marketing analytics

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.