Intermediate UX Designer

About The Role

Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for an Intermediate Consultant in UX Design to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value for our clients and their users. Our collaborative and agile culture empowers our teams to make a genuine impact.

As an Intermediate consultant in UX Design you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do.

You will act as an Intermediate Consultant to deliver UX Design services to our clients. You will take user needs and business goals, you will take a pragmatic, user-centred approach to design, test and iterate intuitive, accessible, and attractive digital experiences. You will work closely with researchers and developers to ensure your designs are grounded in evidence and technically feasible.

Our solutions empower our customers to build and support secure, scalable, and well-engineered systems. The Intermediate consultant in UX Design will be a key player and implementer in this.

Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role.

Your Role in a Nutshell

• Work with colleagues and client SMEs to define user and business problems, guide collaborative ideation and follow an iterative, evidence-based design cycle.

• Create wireframes, prototypes, and high-fidelity designs that solve specific user problems.

• Use and contribute to design systems to ensure consistency and quality across digital products.

• Participate in user research sessions and translate findings into design iterations.

• Facilitate design workshops and "crits" to gather feedback and align the team on the best creative direction.

• Collaborate with developers to ensure designs are clearly communicated and meet user needs when built.

• Ensure all designs meet accessibility standards (WCAG) and are inclusive by default.

Skills and experience that you need

Essential Experience

• Experience in UX/UI design within an Agile delivery environment.

• Proficiency with design tools such as Figma, Sketch, or Adobe XD.

• A strong portfolio demonstrating your design process, from problem definition, through initial sketches and testing to finished products.

• Understanding of user-centered design (UCD) principles and how to apply them.

Desirable Experience

• Experience working on public sector projects or following GDS Service Standards.

• Basic knowledge of front-end technologies (HTML/CSS) for high fidelity code prototyping and to better collaborate with engineering teams.

• Experience contributing to an internal community of practice or external meet ups/ communities by sharing design trends and knowledge.

• ‘T-shaped’ experience of other professions (e.g. user research, UX writing, service design)

What makes us great

What makes us GREAT?

Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory Pension Scheme (Hippo 6% & Employee 2%)

• 25 Days Holiday plus UK Public Holidays

• Perkbox access for a wide range of discounts

• Critical illness cover

• Life assurance and death in service cover

• Volunteer days

• Cycle-to-work scheme for the avid cyclists

• Salary sacrifice electric vehicles scheme

• Season ticket loans

• Financial and general wellbeing sessions

• Flexible benefits scheme with options of:

  • Private health cover

  • Private dental cover

  • Additional company pension contributions

  • Additional holidays (up to an extra 2 days)

  • Wellbeing contribution

  • Charity contributions

  • Tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo 

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering.  We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. 

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. 

Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!

Hippo Locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.