Vice President, Business Manager - Chase Connected Commerce Product

The Chase Connected Commerce team is responsible for driving innovation and growth across a diverse portfolio of products that enable seamless commerce experiences for our customers. We identify and execute key product initiatives, manage financial performance of the portfolio, and deliver value through embedded solutions that strengthen the Chase brand and customer engagement. Connected Commerce also manages strategic partnerships and collaborates with cross-functional teams to deliver best-in-class product offerings.

As a Vice President – Business Manager for Chase Connected Commerce Product, you will take the lead in managing fast-paced projects that are of high priority to our senior management and are at the forefront of the industry. These projects are team-based and necessitate significant collaboration with senior executives and cross-functional business partners. Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors to Business/Group Heads and are responsible for identifying, escalating, and mitigating business risks. This position is responsible for coordinating across Strategy, Finance, Productivity, HR, Technology, Legal, and Compliance. The business manager is a strategic partner to the heads of each of these functions, accountable for providing advice, analytics, and perspective to senior management, as well as managing the monthly forecast process and annual budget analytics and reporting.

Job Responsibilities

• Structure and synthesize business priorities, operating plans, reporting, and business activities consistently across all Connected Commerce product lines.
• Identify opportunities for scale and operational leverage across the Connected Commerce portfolio.
• Serve as an objective thought partner to the Connected Commerce Leadership team.
• Collaborate with teams across lines of business and functional areas (e.g., productivity, finance, product, HR, marketing).
• Scope and structure business cases and projects that drive high impact for product initiatives.
• Lead and partner with teams in project execution to identify issues and actionable opportunities, design solutions, and quantify potential impact to the business.
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint.
• Develop and deliver CEO-level executive communications and presentations with limited oversight.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in business or related discipline.
• 4+ years of experience in related and relevant roles (e.g., management consulting, strategy, business management, finance).
• Highly motivated individual with advanced communication skills.
• Experience developing presentations for senior management and decision-making.
• Strong project management and organizational skills, including attention to detail.
• Technical skills – Strong proficiency in Microsoft Office suite with superior knowledge of Microsoft PowerPoint and Excel.
• Ability to communicate succinctly and efficiently; comfortable interacting with senior business.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.