Senior Consultant, Remediation, Financial Services Consulting

EY – Senior Consultant, Financial Services Remediation Team

About EY

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EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers and wealth and asset managers.

EY UK’s Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support in regulatory risk and remediation matters.

The team focuses on delivering some of the industry’s largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to calculate consumer harm.

The Opportunity

Our objective is to continue being the market leader for remediation within the Financial Services sector.

We collaborate and work closely with teams across EY, developing technology and regulatory risk-based solutions for our clients.

Your Key Responsibilities

As a Senior Consultant within the Remediation Team your typical engagements include:

• Supporting firms undertaking past business reviews and remediation programmes
• Supporting firms respond to actions agreed with the FCA including Section 166 reviews
• Supporting firms with issue identification and health checks. This could include assessing the quality of advice given by a firm in relation to financial products, assessing a firm’s systems, or validating the measures taken by a firm to correct issues
• Working as part of a team support the design and/or execution of remediation activities
• Product/file reviews and/or quality assurance support

You will:

• Contribute to the articulation of EY findings, conclusions and recommendations in writing or verbally
• Provide input into the application of regulatory standards and support the development of solutions to resolve complex regulatory risks and issues
• Support engagement leaders to deliver key projects on a day-to-day basis
• Support engagement planning, management, and leading small teams in engagements
• Work effectively as a team member sharing responsibility, providing support and updating senior members on progress
• Help build proposals in response to new client opportunities
• Work effectively as a team member sharing responsibility, providing support and updating senior members on progress

Skills and Attributes for Success

• Knowledge and experience of regulation and/or remediation and a clear understanding of the strategic implications of regulation
• Outstanding communication skills, displays business acumen and has the ability to work with a commercial mindset and challenging approach
• Is highly organised, methodical and structured whilst flexible to adjust to multiple demands and has robust project management skills and experience under tight timelines
• Is proactive, anticipating and focused
• Is willing to take initiatives and propose solutions and has the ability to get things done
• Ability to work in a client-facing and consulting role, with the ability to build networks and strong relationships with clients
• Has strong ability to work and team with a wide range of colleagues across the business, supporting them and promoting a collaborative culture

To Qualify for the Role, You Must Have Some or All of the Following

• An understanding of financial markets and regulatory standards and an ability to translate these into client solutions
• Sound technical knowledge of financial products and/or customer-facing regulated activities (e.g. complaint handling)
• Strong academic background, ideally to a degree level or equivalent
• FPC or QCF Level 4 qualified (preferable but not required)

Ideally You Will Also Have

• Strong written and verbal communication skills for report writing and client presentations
• Ability to prioritise and challenge
• Ability to work in a consulting role, with the ability to build networks and relationships internally and externally

What We Look For

We are looking for individuals who have a proactive attitude and are seeking the opportunity for personal and professional growth.

What We Offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance.

Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.

EY | Building a Better Working World

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