Vice President, Production Services Infrastructure Support

VP, Production Services Infrastructure Support

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking the role of VP Production Services Infrastructure Support to lead SQL Server administration at L2/L3 levels and provide foundational support (L1) for MongoDB and PostgreSQL. The ideal candidate will own production reliability, performance, security, and automation across mission-critical workloads, partnering closely with application, infrastructure, and security teams. This role is located in Pune.

In this role, you’ll make an impact in the following ways: 

• Own SQL Server across production/DR/non prod as the SME for complex incidents and performance challenges.
• Design, implement, and optimize HA/DR (Always On, FCI, Log Shipping, Replication) and validate RPO/RTO readiness.
• Drive advanced performance tuning (plans, indexing, parameter sniffing, memory/IO/CPU, tempdb) to boost stability and throughput.
• Standardize and automate backups, index/statistics, partitioning, capacity planning, and drift detection for consistent operations.
• Fortify security with least privilege, encryption in transit/at rest, auditing, and rapid vulnerability remediation.
• Mentor L1/L2 DBAs; develop runbooks/SOPs; elevate observability with actionable alerts; lead RCAs and preventative measures.
• Execute L2 SQL Server operations (admin, maintenance, patching/upgrades, schema/SSIS changes) while maintaining inventories and DR documentation.
• Provide L1 support for MongoDB/PostgreSQL, build automation with PowerShell/T SQL/Python, integrate monitoring, and adopt config as code/CI CD; partner with app/SRE/InfoSec to align on performance, resilience, and compliance.
• Working knowledge of infrastructure resiliency and disaster recovery exercises.

To be successful in this role, we’re seeking the following: 

• 8–12+ years in DBA roles with 6+ years deep in SQL Server (L3 performance tuning, HA/DR, complex incident resolution), plus L1 proficiency in MongoDB and PostgreSQL.
• Strong scripting/automation (PowerShell, T SQL; Python a plus) with hands on monitoring integration and CI/CD for database changes.
• Solid OS/infra fundamentals (Windows Server, Linux basics), and storage/network concepts; experience with observability/ITSM (e.g., ServiceNow), SSIS/SSRS, partitioning, and large scale data.
• Core technical depth: SQL Server internals, T SQL, Always On/FCI/Replication/Log Shipping, backups/restores, security/roles, tempdb optimization, partitioning; MongoDB/PostgreSQL basics (roles, backups, indexing, config, key metrics).
• Ownership, analytical problem solving, clear communication under pressure, operational rigor and collaboration aligned to BNY principles; Bachelor’s in CS/IT or equivalent, with preferred Microsoft DBA certifications.
• Experience leading teams or mentoring peers, with a collaborative spirit and flexibility to support 24/7 production environments—including shift and weekend coverage as needed.
• Collaborate with teams and stakeholders across the regions of US, EMEA, APAC.

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 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.