JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
- Maintaining and managing a large scale infrastructure of servers, network and databases hosting the API Gateway Platforms
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
- Finding opportunity for converting operational problems into a software solution
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems
- Drives the daily activities supporting the standard infrastructure and the capacity process around it
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Considers upstream/downstream data and systems or technical implications
- Be accountable for making significant decisions for a project consisting of multiple technologies and applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience
- Hands on experience on Operations and SRE of Infrastructure
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Thinking Observability, SLA and SLO
- Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
- Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
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