AI Tech Risk and Controls Lead

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. 

As an Artificial Intelligence (AI) Tech Risk & Controls Lead in the CFP Infrastructure Platforms team, you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls operate effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including product owners, business control managers, and regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions in a dynamic and evolving risk landscape. 

You will build strong working relationships with application owners, operations teams, clients, and business partners to deliver end-to-end infrastructure services related to the management of Technology Group Owners’ (TGO) production applications, services, products, business functions, and staff. The Tech Risk & Controls Lead will work across multiple levels within the organization to identify, socialize, and mitigate technology-related risks. You should possess knowledge of architectural solutions, AI engineering, service delivery, and a high-level understanding of product and service level component failure impact. 

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessment teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Prepare regular governance reporting materials on the state of the control environment.
• Investigate and respond to metrics, triggers, and alerts which may indicate a potential control issue.
• Review standards and controls against regulatory requirements and industry practices.
• Partner with stakeholders from across the bank to assist in their execution of various technology risk management processes. 

Required qualifications, capabilities, and skills

• Formal training or certification on tech risk and controls concepts and 5+ years applied experience.
• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation.
• Knowledge and demonstrated capabilities to deeply understand AI/ML technical engineering principles.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives.
• Data Analytics Skills using Excel and other data analysis tools.
• Creates and promotes a culture of continuous process improvement with a risk and controls mindset.
• Attested track record of working to deadlines, delivering results, with accountability and responsibility for independent workload.
• Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership.

 Preferred qualifications, capabilities, and skills

• An understanding of Enterprise Risk Management practices in a technical environment.
• Technical and operational understanding of financial services regulations.
• Proficient in IT Service Management (ITSM) with experience in using ServiceNow.
• Knowledge of technology infrastructure (i.e. Network, Storage, Cloud technology, Compute).
• Ability to manage multiple tasks while maintaining high delivery standards, incorporating risk and controls, and engaging in technical discovery beyond the current implementation.
• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred.
• Familiarity with using JIRA, Confluence, Alteryx, Tableau.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.