Index Provider Relationship Analyst

The Index Provider Relationship Analyst supports strategic external partnerships and internal business processes through governance, analytics, oversight, and execution support. This role helps improve decision-making, strengthen operational discipline, and enable effective management of vendor relationships, commercial activities, and enterprise priorities.

Governance, Oversight & Analytics

• Maintain and enhance a centralized source of truth for partner, contract, performance, and relationship data.

• Use approved digital tools to support data gathering, trend identification, reporting, and documentation.

• Lead scorecard and performance review processes, including stakeholder feedback collection, service assessment, and leadership reporting; support development of governance frameworks, escalation protocols, and monitoring practices.

Relationship & Meeting Support

• Support day-to-day interactions with external partners and internal stakeholders on operational questions, information requests, and issue management.

• Prepare meeting agendas, briefing materials, summaries, and action-item tracking using approved source content and tools.

• Assist in planning, coordinating, and following up on recurring and senior-level meetings.

Commercial & Operational Support

• Provide analytical and execution support for contract renewals, business reviews, and commercial planning activities.

• Track key commercial terms, milestones, and renewal timelines.

• Support cost, value, and risk analysis to inform decisions.

• Maintain structured processes and documentation for partner oversight and renewal activities.

• Partner with Legal, Finance, Risk, Data, and other teams to ensure alignment across contractual, operational, and governance considerations.

Cross-Functional Partnership & Business Enablement

• Partner with internal stakeholders across business, operations, risk, data, and product-related teams to capture needs, feedback, and priorities.

• Support consistent workflows for requirements gathering, issue triage, status reporting, and documentation.

• Help align external partnership activities with broader business objectives, initiatives, and delivery processes.

• Support evaluation of alternative partners, solutions, or capabilities to improve optionality, diversification, and resilience.

• Follow enterprise guidelines for responsible use of technology, privacy, records management, and information handling while maintaining accuracy and appropriate documentation.

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Required Qualifications & Skills

• Strong business acumen with an interest in strategic partnerships, governance, and operational effectiveness.

• Demonstrated ability to produce clear, concise, executive-level communication.

• Analytical mindset with experience synthesizing qualitative and quantitative information into actionable insights.

• Ability to manage multiple priorities, stakeholders, and timelines in a fast-paced environment.

• Collaborative, relationship-oriented approach with confidence engaging internal and external partners.

• Proficiency with data, reporting tools, and structured documentation processes.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.