Carrier Access Pricing Analyst

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Carrier Access Pricing Analyst plays a critical role in supporting Comcast Business Carrier Sales by serving as a trusted pricing and quoting partner for internal teams and customers. This role owns the end-to-end quoting lifecycle, including survey coordination, rate card pricing, proposal development, and execution of complex, high-visibility RFPs. The analyst ensures accuracy, timeliness, and SLA adherence while leveraging data and insights to drive informed pricing decisions. As a subject-matter expert, the role also partners cross functionally to enhance quoting tools, streamline processes, and support revenue growth. Role will be hybrid (four days per week in-office) at the Comcast Philadelphia Headquarters (1701 John F. Kennedy Blvd).

Job Description

Responsibilities:

• Serve as a trusted point of contact for Carrier Sales and customers by delivering timely, professional responses to Quote Desk inquiries via email, phone, and chat.
• Own the end-to-end quoting process by initiating and managing site surveys, applying appropriate rate card pricing, and developing clear, competitive customer proposals. Proactively manage customer pricing activity by tracking quoted locations, proposal outcomes, and pricing performance to support data-driven decision-making.
• Lead the coordination and execution of large-scale and complex RFPs, ensuring bids are accurate, competitive, and submitted within required timelines.
• Consistently meet or exceed defined SLAs by producing high-quality, accurate deliverables and maintaining strong communication with internal and external stakeholders.
• Act as a subject-matter expert by contributing to the enhancement of quoting tools, while identifying opportunities to streamline processes, improve efficiency, and support automation initiatives.
• Build strong, collaborative relationships with Comcast Carrier Sales Leadership and cross-functional partners to support revenue growth and ensure alignment across pricing, sales, and operational processes.
• Maintain reliable and punctual attendance while demonstrating flexibility to work evenings, weekends, and variable schedules as business needs require.
• Perform additional duties and responsibilities as assigned to support team objectives and evolving business priorities.

Preferred Qualifications:

• Experience working with Customer Relationship Management (CRM) tools (e.g., Salesforce, Microsoft Dynamics or similar platforms) to manage customer interactions, track opportunities, and document pricing activity.

• Demonstrated background in preparing, analyzing, and delivering price quotes within a sales, pricing, or quote desk environment.
• Prior experience supporting product sales functions, including collaborating with sales teams to develop competitive, customer-focused pricing solutions.
• Strong ability to analyze sales data and pricing results to identify trends, support decision-making, and improve quoting accuracy and efficiency.
• Experience producing or contributing to sales reporting, dashboards, or performance tracking to support leadership insights and revenue objectives.
• Proven history of providing sales support in a fast-paced, deadline-driven environment, with a focus on accuracy, responsiveness, and customer satisfaction.
• Telecommunications, carrier services, or B2B solutions experience preferred, particularly in roles supporting complex or multi-site customer engagements.
   

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Analytical Thinking; Teamwork; Business Systems; Process Improvements; Team Collaboration

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years