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As a Senior Relationship Manager within Broker Relations, you will serve as a central point of accountability for Vanguard’s strategic broker/dealer relationships, partnering across Investment Management and corporate functions to maximize the value of these partnerships.
You will be responsible for developing and executing relationship strategies, advocating for Vanguard’s interests externally, and connecting internal stakeholders with broker capabilities to support Vanguard’s investment outcomes and client mission. This role offers meaningful exposure to senior leadership and market participants across the global financial ecosystem.
Relationship Ownership & Strategy
Own and manage a portfolio of strategic broker/dealer relationships as the primary point of contact for Vanguard
Design and execute relationship management strategies and annual plans aligned to business priorities
Drive relationship outcomes that enhance trading capabilities, market access, and long-term strategic value
Internal Advocacy & Stakeholder Engagement
Act as a trusted partner to internal stakeholders (e.g., Fixed Income, Equity, ETF Capital Markets, PRD) by representing their needs with external brokers
Build deep understanding of internal business priorities to ensure broker engagements are aligned and value-additive
Connect senior Vanguard leaders with broker counterparts to strengthen firm-to-firm relationships when appropriate
External Relationship Management
Develop and maintain senior-level relationships with broker leadership across trading, sales, and management teams
Serve as a credible and informed advocate for Vanguard, influencing outcomes through strong negotiation and relationship skills
Identify opportunities to deepen partnerships and expand engagement across broker platforms
Governance, Insights & Continuous Improvement
Lead regular relationship reviews, business updates, and senior engagement forums to drive accountability and transparency
Evaluate broker performance, service quality, and overall satisfaction; identify opportunities for improvement
Surface emerging risks, vulnerabilities, and market developments impacting broker relationships
Collaboration & Team Contribution
Partner closely with analysts and team members to leverage data, reporting, and insights to inform decision-making
Contribute to broader team priorities, initiatives, and strategic projects
Foster a collaborative, high-performing team environment aligned with Vanguard’s mission and values
Minimum Qualifications
Undergraduate degree or equivalent combination of education and experience
5+ years of relevant experience in relationship management, capital markets, asset management, or a related field
Preferred Qualifications
Demonstrated experience managing institutional financial relationships (e.g., brokers, banks, asset managers)
Strong understanding of capital markets, trading workflows, and investment management
Proven track record of influencing outcomes across complex organizations
Experience working with senior stakeholders and executive audiences
Demonstrated interest in or experience leveraging data, analytics, or AI-enabled tools to drive insights, improve processes, or enhance decision-making
This role is part of our hybrid work model with three days a week required in our offices in Malvern PA. Fully remote work is not available for this role.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
hackajob is partnering with Vanguard to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
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