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hackajob is partnering with Cox Automotive to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Associate Application Support Analyst ?? Hybrid – Leeds or Manchester (2 days in office) Join a team where technology keeps the business moving At Cox Automotive, our Product & Technology teams power the digital solutions behind everything we do across the UK and Europe. We’re looking for an Associate Application Support Analyst to join our growing Service & Infrastructure function—someone who enjoys solving problems, collaborating with others, and making a real impact on business-critical systems. What you’ll be doing As part of our Application Support team, you’ll play a key role in keeping our applications running smoothly and our users supported. You’ll: ?? Monitor and maintain application performance, ensuring systems are reliable and available ?? Investigate, troubleshoot, and resolve incidents quickly and effectively ?? Collaborate with engineering, infrastructure, and product teams to deliver fast resolutions ?? Support upgrades, patches, and deployments with minimal business disruption ?? Create and maintain technical documentation and knowledge base articles ?? Identify recurring issues and suggest improvements to systems and processes ?? Provide high-quality, customer-focused support to internal and external users What we’re looking for We’re keen to hear from people who are curious, collaborative, and eager to learn. You’ll bring: Experience (or strong interest) in application support within an IT environment Solid troubleshooting and problem-solving skills Some knowledge of SQL Server, T-SQL, APIs, or system integrations Understanding of networking basics (DNS, VPN, firewalls) Familiarity with tools like ServiceNow, Splunk, or New Relic (or similar) Strong communication skills—able to explain technical issues clearly A proactive mindset with a genuine enthusiasm to develop your skills Why join us? ? Work Salary: Competitive Salary & Benefits
hackajob is partnering with Cox Automotive to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.