Strategic Analytics - Trust and Security- Fraud Loss Forecasting

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

As part of Consumer and Community Banking (CCB) Trust and Security, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging fraud risks and using your expert judgement to recommend solutions to real-world challenges that impact our company, customers and communities. Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

 As a CCB Trust and Security Loss Forecasting –Vice President, you will be responsible for forecasting and budgeting process for all our fraud loss lines. This is a highly critical and visible role with ownership and accountability towards setting up our loss budgets, root cause analysis to minimize losses while focusing on optimal customer experience.  You will engage closely with partners in risk, finance, operations  and supported businesses to ensure fraud risks associated with new business initiatives are represented, understood, sized and communicated as well.  You will also be responsible for crafting executive management reporting through business reviews, Risk Operating Committee forums, risk committee forums and other stakeholders. Your work product will be shared with senior leaders across the firm, ranging from CEOs, CROs, to Operating Committee members. You will play a critical role in translating complex data insights into compelling narratives that drive informed decision-making and shape risk management strategies. 

Job Responsibilities:

• Own deep dives on our emerging fraud trends to identify and isolate new attack patterns

• Provide independent assessment on root cause /drivers behind variance of actuals vs. forecast

• Support forecasting process for operating loss lines across baseline and stress scenarios

• Develop / Enhance Long term and short term  Loss forecasting framework across loss channels

• Liaise with Operations, business functions and strategy owners to understand business changes and operations  impact  and to implement the same in  forecast adjustments

• Develop various senior management presentation on Monthly / quarterly/annual on Fraud Loss

• Take complete ownership and accountability towards delivering on goals and priorities for the business / function

• Develop optimization frameworks to balance between loss management and customer experience

Required Qualifications, skill and experience:

• Bachelor’s degree in a quantitative or business discipline from an accredited college/university required

• 7+ years of experience in analytics space, prior experience in risk roles preferred

• SAS/SQL programming experience (PC, UNIX or mainframe).

• Highly proficient in Microsoft Office suite of products.

• Demonstrated leadership in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches.

• Effective in communicating to senior leaders of an organization.

• Strong analytical, technical and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.

• Project Management Skills -- well-organized, structured approach. Ability to achieve tight timelines on complex deliverables. Ability to manage and prioritize projects across cross-functional groups.

Preferred Qualification, skill and experience:

• Masters Degree or Advance Degree 

• Working knowledge of financial budgeting and planning analysis preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.