Quality Manager

Job Description:

At Leonardo in Luton, we have a fantastic opportunity for a Quality Manager to join our team and contribute towards our success as one of the key players in Aerospace, Defence and Security.

Your Impact

We aren't just a traditional spares and repairs support business, we cover a wide range of activities that gives the Customer a leading edge in their arenas. This role is within our Customer Support & Service Solutions (CS3) line of business covering fast jet and several other In Service platforms.

You will manage a Quality team that works on Defensive Aids System and Radars for the Typhoon fighter jet as well as supporting equipment for Merlin, Wildcat and Wedgetail platforms. As the Quality Manager you will lead a small team of Quality professionals, supporting CS3, to ensure quality is maintained throughout the lifecycle. You will play a critical role in supporting the drive for a culture of Operational Excellence with a keen focus on the use of data to support continuous improvement.

What will you do as Quality Manager:

• Identify the specific Sector and Programme risks, threats and opportunities that the Quality Manager will manage and support.
• Agree Project Quality Plans (PAP) at both the Programme and Project level defining project assurance activities aligned to Risk, Opportunity and Improvement to support the Programme and associated Projects.
• Provide support on other traditional contributions from the Quality Manager, for example:

• Management of Customer complaints
• Defect management including Management plan for the continued reduction in the cost of failure utilising effective tools, techniques and reporting
• Focussed and targeted internal assessment plan

• Work in conjunction with the Supplier Quality team on the creation of a specific Supplier Management Plans.
• Deliver programme specific assessment plans which helps the Programme Manager focus on and resolve Programme risk and realise opportunities.
• Ensure the provision of Assurance expertise and capability to the various projects and programmes.

What you’ll bring:

• Demonstrable experience in the effective implementation of Quality Tools & Techniques in support of driving a “Right First Time” approach.
• Proven experience in positively influencing behaviours at individual and team level in a multi-functional environment.
• The ability to listen, as well as challenge across a diverse product and project portfolio.
• Degree educated or equivalent work experience gained in an Operational, Engineering or Quality field.
• A good level of working knowledge in the application of AS9100/ISO9001 standards.
• Demonstrable skills in root cause analysis which supports a culture of continuous improvement.

This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role will require National Security Vetting to SC level. It is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. A range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Why join us

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive.

• Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
• Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.
• Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).
• Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.
• Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
• Refer a friend: Receive a financial reward through our referral programme.
• Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.
• Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

Primary Location:

GB - Luton - Cap. Green 300

Contract Type:

Permanent

Hybrid Working:

Hybrid