Applied AI ML Director

We're seeking top talents to develop high-quality machine learning models, services, and scalable data processing pipelines. 

As an Applied AI/ML Engineering Director within Consumer & Community Banking, you will be a hands-on technical leader who drives the adoption of AI-powered solutions to solve real business problems at speed and scale. You will collaborate across lines of business and functions to architect, develop, and productionize high-quality machine learning models, agentic AI systems, and intelligent platforms that deliver measurable impact on both technology and business outcomes.

A core part of your mission will be accelerating developer productivity by identifying and solving engineering bottlenecks, championing AI4Tech adoption, and empowering engineering teams to build smarter and faster using modern AI tooling and practices. You will design and implement highly scalable, reliable data processing pipelines and drive analysis and insights that optimize business results.

Job Responsibilities

• Lead and influence technical direction across multiple teams and geographies, setting a clear and compelling engineering vision for Applied AI/ML.
• Motivate and align engineers around a common technical strategy, fostering a culture of innovation, experimentation, and continuous improvement.
• Represent and defend engineering decisions for the Hyderabad location, serving as the senior technical voice in cross-site collaboration.
• Architect and deliver production-grade Agentic AI and AI/ML solutions using Java, Python, and modern AI frameworks to rapidly address business challenges.
• Design, build, and deploy end-to-end AI systems including Retrieval-Augmented Generation (RAG) architectures, intelligent agents, and scalable ML platforms.
• Experiment with emerging AI technologies and rapidly prototype solutions that translate into production-ready products.
• Champion and accelerate AI for Tech adoption across engineering teams, enabling developers to leverage AI-assisted tooling for code generation, testing, debugging, and workflow automation.
• Identify and resolve engineering friction points by introducing AI-driven solutions that measurably improve developer velocity, code quality, and operational efficiency.
• Establish best practices, reusable patterns, and reference architectures that make it easy for teams to integrate AI into their daily engineering workflows.
• Design and implement highly scalable and reliable data processing pipelines that power AI/ML models and business analytics.
• Perform deep analysis and generate actionable insights to promote and optimize business results.

Required qualifications, capabilities and skills

• Deep, hands-on proficiency in Java and Python with extensive experience designing, building, and deploying AI/ML solutions in production environments.
• Demonstrated expertise in Agentic AI, Retrieval-Augmented Generation (RAG), large language model integration, prompt engineering, and related modern AI architectures.
• Proven track record of leading and influencing cross-country engineering projects through collaboration and technical authority — not just management.
• Ability to rapidly translate complex business problems into pragmatic, scalable AI/ML solutions with measurable outcomes.
• Experience driving engineering productivity improvements through AI-powered tooling, automation, and modern development practices.
• Exceptional ability to explain complex technical concepts clearly, craft compelling technical narratives, and influence senior stakeholders and engineering teams alike.
• Relentless focus on raising the bar — improving product efficiency, system health, and team capabilities through sustained technical contributions.
• A portfolio of tangible results showing how your technical leadership improved product quality, engineering velocity, or business performance.

Preferred qualifications, capabilities and skills

• Experience leading developer productivity initiatives within a large-scale engineering organization.
• Familiarity with enterprise-scale ML platforms, MLOps practices, and CI/CD pipelines for AI/ML workloads.
• Exposure to financial services, consumer technology, or similarly regulated, high-scale environments.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.