Analyst, Quoting

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. 

Why we need this role

The Analyst –Quoting is responsible for preparing accurate, competitive, and timely customer quotations by collaborating with Sales, Product, Finance, Service Delivery, and other cross functional teams. The role ensures compliance with pricing policies, turnaround time (TAT) expectations, and quality standards while supporting both standard and non-standard customer requirements. 

What you will do

1)    Quoting & Pricing Operations
    Prepare and deliver customer quotation requests with high accuracy and within defined SLAs. 
    Analyse customer inputs, validate requirements, and follow pricing guidelines to prepare technically and commercially aligned quotes. 
    Use quoting tools and systems (e.g., CPQ, Explore, Price Books, etc.) for quote creation and pricing validation. 
    Work closely and collaboratively with the ONQT team to ensure correct and timely procurement of OLO costs.
    Validate costs, discounts, margins, and ensure necessary approvals are obtained as per pricing policies and governance. 
    Manage revisions, re quotes, corrections, and clarifications throughout the quoting lifecycle.
2)    RFP and Bid Support
    Support large RFPs and customer bid requests, as required by the business, by providing complete and accurate pricing. 
    Coordinate with Customers, Product, Sales, and other internal teams to gather all necessary inputs for quote creation. 
    Ensure all bid submissions adhere to prescribed formats, internal standards, approval guidelines, and audit/compliance requirements
3)    Process & Documentation Governance
    Create, update, and maintain internal documentation such as customer specific work instructions, SOPs, issue logs, trackers, and other documents as required. 
    Support continuous process improvements by identifying gaps and recommending enhancements. 
    Ensure all documents remain updated as processes, tools, systems, or pricing methodologies evolve.
4)    Systems, Tools & Product Knowledge
    Gather all relevant systems, tools, and product knowledge during the probation period. 
    Participate in sessions related to processes, pricing tools, workflows, and systems, and adapt quickly to new tools, technologies, and processes. 
    Maintain accuracy and completeness of data within quoting tools and process workflows. 
    Stay updated on product portfolios, solution capabilities, and market trends to ensure accurate quotation preparation.
5)    Team & Cross Functional Collaboration Functional Collaboration
    Work closely with Sales, Product, Finance, ONQT, and other teams to ensure alignment on pricing and commercial terms.
    Provide support and guidance to Sales and the Ordering team on pricing/quoting processes and policies.
    Support knowledge sharing for new team members on tools, systems, pricing rules, and quoting processes
6)    Reporting & Data Quality
    Maintain accurate and audit ready documentation of - quotes, issue logs, cleansing reports, and other trackers. ready documentation of 
    Understanding of reports on quote volumes, turnaround times, win/loss analysis, and pricing performance. Generate reports if required.
    Ensure high data quality, consistency, and compliance across all quoting tools and systems.

What we are looking for

    Strong analytical and numerical ability with excellent attention to detail. 
    Good verbal and written communication skills for customer and stakeholder collaboration. 
    Ability to work under pressure while maintaining timelines, accuracy, and service quality. 
    Proficiency in MS Excel, MS Office, and quoting/pricing tools (e.g., CPQ). 
    Understanding pricing, cost structures, and commercial terminology. 
    Customer focused and quality driven mindset. 
    Process oriented with strong ownership and accountability. 
    Proactive approach with a willingness to learn and adapt in a fast paced environment. 
    Strong team player with a collaborative working style.
    Customer focused and quality driven mindset.
    Process oriented with strong ownership and accountability.
    Proactive approach with a willingness to learn and adapt in a fastpaced environment.
    Strong team player with collaborative working style.

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.