Firmwide Control Initiatives - Control Program Associate (Grade 602)

As a Firmwide Control program, Associate, you will have the opportunity to manage and execute against highly transformational and/or complex initiatives that materially impact multiple lines of businesses across the firm and address firmwide horizontal issues and opportunities that often have substantial consequences. The Associate will be involved in implementing key control requirements for the Firmwide programs and day to day completion of the Run The Bank controls activities. 

You will work with people across the globe and respond to Business or LOB Control manager requests, across a diverse set of stakeholders increasing visibility across the organization.

Job Responsibilities: 

• Create key reference data packs, leveraging a number of different source platforms to provide an operational risk view for stakeholders
• Ensure Control monitoring for BAU activities so that the firm is compliant with the control requirements and identification of risks and issues
• Ensure timely and high-quality delivery of any change management requirements, including management and tracking for confluence sites supporting firmwide programs
• Support PMO across key transformational programs including actions capture and tracking from key stakeholder meetings
• Partner closely and effectively with teams across various locations to optimize the processes and ensure effective escalation of issues and concerns
• Identify and communicate control gaps, risks, and proposed improvements
• Support the design and implementation of new Control BAU processes
• Conduct system testing of new applications to support Controls strategy and identify opportunities for new functional components to optimize the process

Required qualifications, capabilities, and skills:

• 8-10 years of working experience
• Analytical with good problem-solving skills & strong attention to detail
• Effective communication skills to be able to manage and respond to stakeholder queries across the globe, including strong interpersonal skills
• Strong working knowledge of MS Office applications. In specific, Intermediate Excel skills (example: should be able to use vlook up, create pivots, charts, paste special) and PowerPoint skills
• Working knowledge of confluence site creation and management
• Working knowledge of Alteryx/Tableau/Python
• Experience of process redesign to continue to transform and enhance processes and procedure
• Ability to function effectively in a dynamic environment with tight deadlines and should be able to prioritize one's own work to achieve them
• Ability to multi-task, identify high priority deliverables and execute in a timely manner
• Ability to analyze complex information, extract required information and identify potential issues within the data

Preferred qualifications, capabilities, and skills:

• Knowledge of control and risk management concepts with the ability to provide guidance on governance of the operational risk and control environment
• Understanding of CORE and Compliance Risk Assessments; familiar with Operational Risk Standards
• Financial services background including experience working on regulatory programs 

Location – Mumbai

Shift – Early EMEA

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.