Sourcing as a channel, not a feature.
hackajob is partnering with Raytheon UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
ey Responsibilities:
Provide Tier 3 technical support for complex network issues affecting live production systems, training platforms, and business services.
Act as the highest level of escalation for network-related incidents and service outages.
Diagnose and resolve advanced networking issues across cloud, on-premise, and hybrid infrastructure environments.
Support incident, problem, and change management processes in accordance with ITIL service management practices.
Lead root cause analysis and remediation activities for major network incidents.
Maintain and optimise network performance, reliability, and availability across operational environments.
Support network configuration, upgrades, patching, and vulnerability remediation activities.
Work closely with infrastructure, cloud, and platform engineering teams to support system deployments and network integrations.
Monitor network performance and security using monitoring, logging, and observability tools.
Maintain accurate network documentation including topology diagrams, configuration records, and operational procedures
Essential Skills and Experience:
Proven experience providing Tier 3 network support within complex enterprise or operational environments.
Strong expertise in networking technologies including routing, switching, firewalling, VPNs, and network security.
Experience supporting cloud networking environments (e.g. Azure Virtual Networks, AWS VPCs).
Knowledge of deployable satellite internet constellations (e.g. Starlink) or similar technologies.
Knowledge of 4/5G network solutions and technologies.
Experience diagnosing and resolving complex network issues across distributed or hybrid environments.
Experience supporting container networking and service connectivity within platforms such as Kubernetes, Docker or OpenShift.
Experience performing root cause analysis and leading resolution of major incidents.
Familiarity with ITIL service management practices including incident, problem, and change management.
Experience with network monitoring and observability tools (e.g. SolarWinds, Prometheus, Grafana, ELK).
Strong understanding of network security practices including segmentation, firewall rules, and secure connectivity.
Relevant networking certification (e.g. CCNP or equivalent experience).
hackajob is partnering with Raytheon UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.