Account Director

The Senior Account Manager will lead strategic commercial relationships across the South East and South West, with a primary focus on senior leadership and commissioning stakeholders at ICBs, PCNs, Federations, Alliances, and regional NHS digital teams.

You will act as the senior commercial representative for OneAdvanced in your region, developing partnerships that drive product adoption and digital transformation at scale. While a dedicated Account Manager focuses on practice‑level engagement and sales, this role will concentrate on network‑level influence, territory strategy, funding pathways, and high‑value commercial conversations.

This is a senior, highly autonomous role suited to someone who can navigate NHS structures, influence decision‑makers, and create momentum for adoption across large geographic and organisational footprints.

• Build and deepen relationships with senior NHS stakeholders across ICBs, PCNs, Federations, clinical leadership groups, and digital transformation boards.
• Position OneAdvanced as a strategic partner in regional programmes focused on workflow optimisation, automation, and digital-first patient care.
• Map decision pathways, funding routes, and transformation priorities within each ICB and sub‑regional structure.
• Drive awareness and endorsement of Docman, Docman AI, Patchs, Scribe and workflow platforms at system level to accelerate uptake.
• Create and execute a regional growth strategy leveraging top‑down influence to support practice‑level adoption.
• Secure network‑wide agreements, memorandums of understanding, pilots, or clinical safety endorsements that support territory scaling.
• Partner closely with the Account Manager responsible for individual practice relationships and sales execution.
• Share insights, introductions, network endorsements, and strategic guidance to strengthen practice‑level pipeline.
• Align on territory plans, regional messaging, and customer outcomes to maintain a seamless customer experience.
• Provide deep insight into NHS digital transformation priorities, commissioning trends, and workflow challenges across the region.
• Identify system‑wide opportunities for product expansion and regional pilots.
• Act as a senior voice of the customer to product, marketing, and leadership teams.
• Represent OneAdvanced at system‑level meetings, digital boards, PCN leadership events, and regional conferences.
• Recruit and cultivate ambassadors across ICBs and PCNs to champion the adoption.
• Support creation of regional case studies, best practice materials, and success stories.

• Significant experience in NHS-facing commercial roles, particularly with ICBs, PCNs, or system-level digital leaders.
• Strong understanding of Primary Care operations, pressures, and digital transformation initiatives.
• Proven ability to manage strategic stakeholders, influence network‑level adoption, and navigate complex decision-making environments.
• High commercial acumen, especially in consultative and solution-based discussions.
• Skilled at collaborating across teams and supporting colleagues delivering on-the-ground activity.
• Competent with Salesforce/Gong

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference 

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com