Control Management Framework Integration – Issue Management and Data Quality Analyst

Join the CORE Central Program and help drive issue management and data quality execution in a highly collaborative, agile environment. You will support reporting, dashboards, process improvement, and meeting management to strengthen visibility into control performance and issue resolution. The role offers broad exposure while you build analytical, communication, and execution skills.

As a Firmwide Control Management Program Analyst in the Compliance and Operational Risk Evaluation (CORE) Central Program, you will support issue management and data quality execution through reporting, dashboards, process improvement, and meeting management.

Control Management is part of the first line of defense, partnering with the business and corporate functions to prevent, detect, and monitor compliance and operational risks—supporting operational excellence and helping the firm meet its client commitments.

You will help ensure accurate documentation and timely, effective reporting of compliance and operational risk, improving visibility into control performance and issue resolution. Working across multiple workstreams, you will track actions, drive on-time delivery, and implement improvements through streamlined reporting and automation.

Location: Columbus, OH.

Job Responsibilities:

• Prepare for and manage Firmwide working groups, including agendas, materials, minutes, action tracking, and coordination of Teams/SharePoint content.
• Execute activities supporting the CORE Data Quality Program, including tracking, follow-ups, and documentation.
• Develop ad-hoc reporting and analysis using Excel and other approved tools to support program needs and leadership requests.
• Build, enhance, and maintain dashboards (Tableau and on-demand dashboards) to improve visibility and monitoring.
•  Support issue management governance & oversight and ad-hoc activities.
• Identify opportunities to streamline reporting and processes; contribute to automation and continuous improvement efforts (including Alteryx where applicable).
• Manage multiple deliverables by maintaining strong organization, clear stakeholder communications, and delivery against timelines.
• Partner with stakeholders across workstreams to define reporting/dashboard enhancements, align on requirements, and drive implementation to agreed milestones.

Required Qualifications, Capabilities and Skills: 

• Bachelor’s degree from a relevant field of expertise.
• Strong verbal and written communication skills.
• Strong organizational skills and ability to manage multiple tasks and deliverables.
• Analytical skills with proficiency in Microsoft Excel and the Microsoft Office suite.
• Comfort engaging with stakeholders and building relationships.
• Self-motivated approach and ability to contribute across departments with risk awareness and delivery focus.
• Familiarity with AI and usage of Large Language Models (LLM)

Preferred Qualifications, Capabilities and Skills: 

• Tableau dashboarding skills.
• Familiarity with Alteryx or other data analysis/manipulation tools.
• Experience with process automation and improvement.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.