Analytics Solutions Associate - Client Data Management

If you are passionate about modernizing firmwide party data and turning complex processes into clear, compliant, user-friendly guidance that improves client onboarding and day-to-day operations, this is the team for you.  Party Reference Data is a firmwide function that supports all lines of business, and the work is foundational to the transactions our clients rely on.

As a Client Data Management Procedure and Access Controls Associate within Party Reference Data, you will support the full lifecycle of party data by enabling accurate, compliant data maintenance. You will learn and interpret new processes quickly, then draft and maintain clear procedures and “how-to” guidance to help teams execute data requests within service targets and control standards.  You will support access governance by reviewing user entitlements and helping ensure only appropriately authorized users can update client data.  You will act as a subject matter resource for data maintenance transaction types, supporting users during process and tooling changes. You will maintain internal and self-service knowledge resources, including process documentation, frequently asked questions, and curated links to help stakeholders navigate onboarding and maintenance workflows.

Job Responsibilities

• Learn new and evolving processes quickly, then draft, update, and maintain clear, compliant procedures that enable Client Data Management to execute data maintenance requests accurately, within service-level commitments, and in alignment with compliance guidelines. 
• Review application entitlements for client and account data to help ensure only appropriately authorized users can modify client data and to prevent unauthorized changes. 
• Provide backup administration coverage for user-access requests, including timely fulfillment and ongoing access maintenance. 
• Serve as a subject matter expert on data maintenance transaction types and end-to-end “how-to” guidance, supporting users during migration to a new front-end intake experience. 
• Respond to front- and middle-office inquiries by providing accurate, timely procedural guidance grounded in current data maintenance processes. 
• Build and maintain an internal knowledge page with controlled procedure documentation and supporting artifacts. 
• Create and curate self-service content for users, including frequently asked questions, process guidance, and links to approved processing resources. 
• Develop an end-to-end understanding of the client onboarding lifecycle to identify and address process gaps that impact data maintenance outcomes.
• Advise stakeholders on party data types, maintenance nuances, and the most effective approach to achieve onboarding and data outcomes.

Required qualifications, capabilities, and skills

• Experience supporting reference data operations, including data maintenance workflows and data quality considerations. 
• Proficiency in data analysis and advanced Microsoft Excel, with working knowledge of PowerPoint and Alteryx
• Strong written and verbal communication skills, including the ability to translate analysis into clear updates for partners and leaders. 
• Demonstrated ability to prioritize and manage multiple deliverables concurrently while meeting deadlines and quality expectations. 
• Demo Minimum of 3 years of related experience in project management and financial services. 
• Bachelor’s degree or equivalent work experience
• Demonstrated ability to interpret processes and produce clear written procedures that support accurate, compliant execution. 
• Demonstrated ability to build stakeholder relationships and drive alignment on key decisions
• Ability to work effectively under pressure in a deadline-driven environment. 

• Demonstrated accountability, including owning issues through resolution and escalating when appropriate.

Preferred qualifications, capabilities, and skills

• Knowledge of the TSX application and its impact on client onboarding and Client Data Management processing. 
• Familiarity with agentic workflows and process automation concepts. 
• Familiarity with Aurora. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.