Site Reliability Engineer III

Job Responsibilities 

• Design, implement, and maintain end-to-end CI/CD pipelines for both application and infrastructure delivery, supporting release management and change control processes.
• Build, manage, and govern AWS cloud infrastructure using Infrastructure as Code tools such as Terraform, CloudFormation, or CDK, ensuring consistency across environments.

• Implement and manage containerized workloads and deployment workflows using Docker, Kubernetes/EKS, and ECS across the full software delivery lifecycle.

  Establish monitoring, alerting, and SLOs using service level indicators; lead incident response, root cause analysis, and postmortem processes to minimize customer impact.

  Apply security best practices including IAM least privilege, secrets management, and policy-as-code to enforce governance and reduce risk across all environments.

  Drive system reliability and cost efficiency through autoscaling strategies, right-sizing, performance tuning, and proactive issue resolution.

  Standardize and automate environment management across dev, test, and production, enforcing governance controls and ensuring parity across stages.

  Design and develop robust internal tooling and software solutions that enhance system performance, scalability, and operational efficiency.

  Partner with development teams and stakeholders to identify reliability and scalability improvements, participating in on-call rotation and supporting cross-functional delivery.

  Document processes, contribute to communities of practice, and foster a team culture grounded in diversity, inclusion, respect, and continuous learning.

  Automate provisioning, configuration management, patching, backups, and operational procedures to reduce toil and improve system reliability.

Required qualifications, skills, and capabilities  

• 7+ years of experience in DevOps, SRE, or Cloud Automation.
• Hands-on experience with AWS services (IAM, VPC, EC2, ALB/NLB, S3, RDS/Aurora, CloudWatch, EKS/ECS, Lambda, Route 53).
• Experience building CI/CD with GitHub Actions, GitLab CI, Jenkins, Azure DevOps, etc.
• Proficiency in at least one scripting or programming language (Python, Bash, Java, .NET).
• Solid understanding of Linux/Unix systems and networking fundamentals.
• Experience with secrets and configuration management tools (AWS Secrets Manager/SSM, Vault).
• Experience with observability and monitoring tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk).
• Familiarity with container orchestration (Docker, Kubernetes, ECS).
• Strong communication skills and ability to work independently or in teams.
• Proactive, innovative, and passionate about learning.

Preferred Qualifications 

• Familiarity with modern front-end technologies.
• Experience with large-scale distributed systems.
• Knowledge of networking and security best practices.
• Strong collaboration and communication skills.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.