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Fraud Strategy Senior Manager (Debit and Payments))

Charlotte, NC, USA
Up to $180,000/ year
Any

Fraud Strategy Senior Manager (Debit and Payments))

Vanguard
Charlotte, NC, USA
Up to $180,000/ year
Any
Vanguard

hackajob is partnering with Vanguard to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

We are seeking a seasoned fraud professional to lead the strategy, execution, and continuous optimization of fraud controls across debit cards, ACH-like products, and real-time payment rails (e.g., Zelle, RTP, Bill Pay). This role will own the end-to-end real-time decisioning ecosystem—including fraud rules, detection capabilities, risk assessments, and customer experience trade-offs—while partnering cross-functionally with Product, Engineering, Risk, and Operations to deliver scalable, modern fraud prevention solutions.


The ideal candidate brings deep domain expertise in debit and real-time payments fraud, strong technical acumen in rules engines and analytics, and a proven ability to lead teams, influence stakeholders, and communicate complex risk narratives to senior leadership.

Key Responsibilities

  • Set Fraud Strategy & Coverage: Define fraud prevention strategy across debit and real-time payment channels, including risk appetite and control coverage.

  • Own Real-Time Decisioning: Design and manage fraud rules, decision logic, and detection strategies within real-time decisioning platforms.

  • Lead Platform & Capability Build: Drive enhancements and implementation of fraud rules engines and decisioning platforms in partnership with engineering.

  • Optimize Performance Outcomes: Monitor and improve fraud detection, false positives, and client friction through ongoing control tuning and performance management.

  • Leverage Data & Models: Use analytics and model insights to identify trends, refine strategies, and improve detection effectiveness.

  • Partner Cross-Functionally: Collaborate with Product, Engineering, Risk, and Operations to embed fraud controls into customer journeys and new product launches.

  • Influence Senior Stakeholders: Communicate fraud risk, performance, and trade-offs clearly through strong executive storytelling.

  • Lead & Develop Team: Build and manage a high-performing team of fraud strategy and analytics professionals.

  • Ensure Strong Governance: Maintain disciplined control testing, monitoring, and adherence to risk and regulatory standards.

Qualifications

Required Experience

  • 10 + years in fraud risk, payments risk, or financial crimes

  • Deep expertise in: Debit card fraud (CNP and CP) Real-time payments (Zelle, RTP, P2P, Bill Pay and other emerging payments)

  • 5+ years of people management experience leading high-performing teams

  • Proven experience managing real-time fraud decisioning environments and rules strategies

  • Strong experience partnering across Product, Engineering, Risk, and Operations

  • Bachelor’s degree in Statistics, Mathematics, Data Science, Finance, Computer Science, or a related field. Graduate degree preferred.

Technical & Analytical Skills

  • Expertise in fraud rules engines / decisioning platforms

  • Strong analytical capabilities (data analysis, segmentation, performance optimization)

  • Working knowledge of fraud models / machine learning concepts and model governance

  • Ability to translate data into actionable fraud strategies and business decisions

  • Strong experience with analytical tools such as Python, R, SAS, SQL, and platforms such as Tableau or Power BI.

Leadership & Communication

  • Strong stakeholder management with ability to influence senior leaders

  • Excellent communication and executive storytelling skills

  • Highly collaborative with a track record of driving alignment across teams

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

hackajob is partnering with Vanguard to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

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