Applied AI ML Director

In this role, you will set technical direction, build and mentor high-performing teams, and establish rigorous practices for model development, evaluation, and governance. You’ll operate at the intersection of innovation and execution—accelerating adoption of AI capabilities (including LLM-driven workflows where appropriate) while ensuring reliability, safety, and measurable outcomes in a highly regulated environment.

As an Applied AI ML Director in the Commercial & Investment Bank(CIB)  Ai4Tech Team at JPMorgan Chase, you will utilize your profound engineering knowledge to collaborate with agile teams in enhancing, creating, and delivering trusted, top-tier technology products in a secure, stable, and scalable manner. Your deep expertise will be leveraged to consistently challenge the norm, innovate for business impact, and spearhead the strategic development of new and existing products and technology portfolios. You will stay abreast of industry trends, best practices, and technological advancements. 

Job responsibilities

• Establish and promote common AI assets to drive efficiency and scale across CIB use cases.
• Design and deliver GenAI solutions using advanced large language models (LLMs) and related techniques.
• Define robust evaluation frameworks and feedback loops for agentic systems and GenAI applications to ensure safety, accuracy, and continuous improvement.
• Advise on strategy and the development of multiple products, applications, and technologies, aligning AI roadmaps with business outcomes.
• Serve as the lead advisor on technical feasibility and business value for applied AI/ML use cases.
• Liaise with firmwide AI/ML stakeholders to coordinate standards, governance, and adoption.
• Translate complex technical issues, trends, and approaches for senior leadership to enable strategic, well-informed decisions on technology advancements.
• Influence across business, product, and technology teams and successfully manage senior stakeholder relationships.
• Ensure compliance with firm policies and applicable regulations, integrating model governance, risk controls, and monitoring into AI lifecycle practices.

Required qualifications, capabilities, and skills

• MS with 10+ years of experience or PhD with 5+ years of experience in Computer Science, Machine Learning, or a related field.
• Formal training or certification in machine learning;  with  5+  years of applied experience in one or more programming languages (e.g., Python, Java, C/C++).
• Strong understanding of AI implementation in software development, including modernization of legacy codebases.
• Deep expertise in LLM techniques (e.g., agents, planning, reasoning) and related methods.
• Familiarity with agentic workflows and frameworks (e.g., LangChain, LangGraph); verify any third‑party tools are approved for use at JPMorgan Chase before implementation.
• Experience with vector databases, scalable retrieval systems, and evaluation metrics for LLMs.
• Hands-on experience in code and architecture, collaborating closely with engineering to productionize experimental results.
• Strong proficiency with deep learning frameworks such as PyTorch or TensorFlow.
• Solid understanding of ML techniques, especially in Natural Language Processing (NLP) and LLMs.

• Experience in  leading technologies  to anticipate, manage, and resolve complex technical challenges within your domain.

Preferred qualifications, capabilities, and skills

• Understanding of Embedding based  Search/Ranking, Recommender systems, Graph techniques, and other advanced methodologies.
  using Advanced knowledge in Reinforcement Learning or Meta Learning.
• Experience with building and deploying ML models on cloud platforms such as AWS and AWS tools like Sagemaker, EKS, etc.
• Background in model governance, bias mitigation, and responsible AI practices with track record of delivering AI platforms or shared services used across multiple lines of business.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.