Senior Analytics Manager

Senior Analytics Manager – Commercial Operations
Work on the inside of one of Europe’s biggest health & wellness transformations. Lead a
high-performing analytics function that powers pricing, trading, and stock decisions
across Holland & Barrett’s Commercial Operations.
About the Role
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With
over 150 years of experience, we’re the largest health & wellness retailer in Europe and a
globally trusted brand. Our ambition is to become the world's most trusted wellness partner,
chosen by over 100 million people worldwide.
Our Analytics organisation is structured into five verticals: four embedded analytics areas
aligned to key business functions, and a central Business Intelligence team focused on cross-
functional reporting and performance enablement. Together with our Data Engineering and
Data Science colleagues, we make data a strategic lever to achieve H&B’s goals.
As Senior Analytics Manager in the Core Business Analytics team, you will lead the Commercial
(Ops) analytics vertical—covering pricing, promotions, stock exit, and operational performance.
You’ll manage a team of analysts, set the direction for how data is used across Commercial Ops,
and partner closely with stakeholders in Trading, Pricing, Commercial Ops, and Supply Chain.
This is a hybrid role, with 2 days per week expected in our Nuneaton office.
What You'll Do
 Lead the analytics roadmap for Commercial Operations across pricing, stock exit, margin
performance, and trading analytics.
 Manage, coach, and develop a team of Commercial Analysts (mid and senior levels).
 Partner with stakeholders across Trading, Pricing, Commercial Ops, and Supply Chain to
shape priorities and drive impact through data.
 Ensure delivery of dashboards and tools in Metabase that enable better decision-making on
pricing, promotions, and markdowns.
 Own planning and prioritisation across analytics workstreams, coordinating delivery with
the BI and Data Engineering teams.
 Guide deep-dive analysis into pricing performance, margin impact, and stock clearance
effectiveness.
 Ensure high standards in analytics output, including documentation, scalability, and
reproducibility.
 Influence strategy by embedding data in key commercial forums and decision cycles.
 Champion the use of data across the commercial org, raising data literacy and coaching
stakeholders on how to use insights.
 Work with a modern data stack, including Redshift, BigQuery, Matillion, and Retool.
What We’re Looking For
Core Skills & Behaviours
 Leadership: Proven ability to lead and grow a team of analysts, building a culture of
delivery, curiosity, and collaboration.
 Commercial analytics expertise: Deep understanding of trading, pricing, margin, and
product lifecycle in a retail context.
 Stakeholder influence: Trusted partner to Heads of Trading, Pricing, and Commercial Ops;
able to translate business needs into analytical strategy.
 Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and
delivering through others.
 Technical understanding: Strong SQL fluency and experience overseeing analytics products
built in Metabase or equivalent BI tools (Tableau, Power BI, Looker)
 Communication: Able to present complex insights clearly and credibly at all levels, from
squad to exec forums.
 Collaboration: Works across functions with BI, Supply, Product, and Data teams to land
scalable data solutions.
 Education & Experience: You have a degree in a quantitative field such as Mathematics,
Economics, Statistics, or Engineering, and 6+ years of experience in analytics—at least 2–4
years in a team management or senior stakeholder-facing role, ideally in a retail or
commercial operations context.