Tech Risk and Controls - Infrastructure Platforms

Join a team where your expertise helps protect critical infrastructure and enable innovation at scale. You will help shape how we identify, manage, and report technology risk while partnering closely with stakeholders across technology and control functions. You will work in a dynamic environment where strong judgment, collaboration, and a continuous-improvement mindset are valued.

As a Technology Risk & Controls Lead at JPMorganChase within Enterprise Technology and Infrastructure Platforms, you will drive the oversight and execution of the technology risk and control environment for Data and Specialty Services. You will provide guidance to technology-aligned process owners, evaluate control design and effectiveness, and partner with control managers and other stakeholders to deliver a clear view of technology risk posture and its impact to the business.

Job responsibilities

• Identify, assess, quantify, and communicate technology risks, including root cause analysis and actionable remediation recommendations
• Partner with technology leaders and control partners to drive consistent execution of technology risk management processes
• Execute control governance activities, including policy adherence, issue management, and control performance measurement
• Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen compliance and risk posture
• Lead audit and regulatory exam engagement activities, including evidence coordination and response management
• Prepare recurring governance materials that communicate the state of the control environment to senior stakeholders
• Investigate and respond to metrics, triggers, and alerts that indicate potential control issues, including findings and exceptions
• Review standards and controls against regulatory expectations and industry practices and recommend improvements
• Build trusted relationships across teams to enable cross-functional delivery against shared risk objectives
• Maintain risk and control documentation and structure within required governance tooling and taxonomies

Required qualifications, capabilities, and skills

• Formal training or certification on risk management, technology controls, cybersecurity, or related concepts and 5+ years of applied experience in technology risk management, information security, or a related field
• Experience applying risk management frameworks, industry standards, and financial services regulatory expectations
• Demonstrated expertise in risk assessment and reporting, control evaluation, control design, and governance
• Proven ability to influence senior stakeholders and translate technology risk insights into business-focused outcomes
• Strong written and verbal communication skills, including the ability to create clear governance materials for leadership audiences
• Experience supporting audits and/or regulatory examinations, including issue response and evidence management
• Ability to manage multiple priorities while maintaining high standards for quality, timeliness, and attention to detail

Preferred qualifications, capabilities, and skills

• Understanding of enterprise risk management practices in a technology environment
• Knowledge of financial services regulations and how they apply to technology risk and controls
• Working knowledge of infrastructure and platform technologies (for example: networking, Linux, cloud platforms, third-party SaaS, architecture, or engineering practices)
• Experience using ServiceNow for risk, controls, issues, or workflow management
• Industry certifications such as CISM, CRISC, CISSP, or equivalent

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.