Quant Analytics Associate Senior - Corrections and Remediations

If you are passionate about safeguarding customers by triaging, fixing, and preventing issues across complex operations, this is where you belong. Join our Corrections and Remediations team to drive stability, efficiency, and quality with robust Consumer and Community Banking (CCB) analytics and resilient IT support. 

As a Quant Analytics Associate Senior in Corrections and Remediation Team, you will lead data-driven solutions that triage, fix, and prevent customer impact arising from business process and operational issues, strengthening stability, efficiency, and quality across the function. You will partner with the Corrections Analytics Support team to enhance the CCB Corrections Infrastructure—spanning diverse IT systems and tools—by building analytics, automations, and controls that improve detection, accelerate remediation, and eliminate repeat defects. You’ll translate complex operational data into actionable insights, design scalable monitoring and exception frameworks, and collaborate with cross-functional stakeholders to drive measurable risk reduction and superior customer outcomes. 

Job Responsibilities

• Own code and infrastructure support, including managing the code library, version control, and platform governance. 
• Serve as the primary liaison between Corrections and Platform Technology teams to align priorities and resolve issues. 
• Coordinate platform-specific event and incident communications for Data Analysts and Data Testing teams. 
• Lead efficiency and stability initiatives to automate workflows and reduce turnaround time for analysis and testing. 
• Design and implement intelligent solutions using AI/LLM to drive measurable improvements across the department.
• Execute IT platform migration activities, ensuring minimal disruption and clear cutover plans. 
• Streamline and administer access profiles for the CCB Corrections function with appropriate controls. 
• Establish and maintain onboarding and offboarding processes to accelerate time-to-productivity and reduce risk. 
• Promote and enable a self-service culture with clear guidance, tooling, and documentation. 
• Provide periodic executive-ready status reports on in-flight projects, milestones, and outcomes.
• Clearly articulate obstacles, proposed workarounds, and delivery timelines to stakeholders.

Required Qualifications, Capabilities and Skills

• 5+ years experience and/or exposure to Programing Languages
• Python, SQL, PLSQL, SAS experience
• Knowledge of IT Platforms, Networks, Application Architectures, Data Warehousing  
• Knowledge of Large Data Set Storage, Backups, and retrievals
• Unix Shell Scripting, KEON
• College degree with 5+ years’ work experience
• Possess strong verbal and written communication skills
• Elevated proficiency with standard MS Office tools (Excel, Word, etc.)
• Must be detailed and quality assurance oriented

Preferred Qualifications, Capabilities and Skills

• Knowledge of SAS VIYA Platforms 
• Advanced degree in mathematics, statistics, computer science, or related subject 
• Knowledge of CCB products, reporting systems and platforms.
• Understanding of the data infrastructure in a financial services organization.
• Experience with AI/LLM

This role does not offer visa sponsorship 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.