Product Manager Job Architecture and Skills Product

We are seeking a motivated Product Manager, VP, to lead high-impact initiatives that modernize the firm’s job and work architecture and the skill-to-job relationship, enabling cohesive employee and manager experiences at scale. 

Job Architecture & Skills is a critical function that supports a firmwide product which oversees the firm’s job and work architecture and skills taxonomy. We play a key role in supporting how our firm’s leaders should think about defining the roles within their organization, which include work and tasks, skills required, and responsibilities at the role levels. This structural work empowers the firm to deliver meaningful value across the end-to-end talent ecosystem. This includes key experiences across talent covering workforce agility, learning, compensation, recruiting, and more.

You’ll operate within Employee Experience Product Organization within HR to translate strategy into outcome-based roadmaps for a defined sub-domain, balancing delivery velocity, quality, risk, and stakeholder satisfaction. You combine strong product management skills, analytical rigor, and structured problem solving with a passion for creating intuitive, scalable experiences for employees, managers, HR partners, and senior leaders across the firm. 

Key Responsibilities

• Manage and deliver on major workstreams and execution plans for a portfolio of capabilities within the jobs and skills domain, with measurable targets and risk management.
• Monitor market trends and conduct competitive analysis to identify opportunities in job architecture, skills taxonomies, and talent management.
• Lead end-to-end lifecycle activities across discovery, requirements, solution design, delivery, and value realization, driving reusability, reliability, and cost-effectiveness.
• Gather and analyze user feedback alongside internal and market data to drive continuous improvement in the jobs and skills domain.
• Coordinate and execute job architecture updates, including job code changes across HRIS and related platforms.
• Partner with business, technology, product, data, design, legal, regulatory, and operations to design, build, and launch tools, frameworks, and platforms that streamline architecture updates and skills mapping.
• Set clear goals and OKRs; proactively identify risks and mitigation strategies; own product performance and invest in enhancements to meet objectives.
• Communicate vision, strategy, and progress to stakeholders at all levels; operate effectively in a complex, rapidly changing, and regulated environment.
• Develop and refine methodologies that streamline job architecture implementations, skills inference capabilities, supply vs. demand talent matching, and integration to the end-to-end talent ecosystem
• Advance a self-service model to keep jobs and skills architecture current and consistent over time.
• Introduce AI-enabled solutions that improve employee, manager, and HR experiences, driving efficiency and reducing operational risk.

Required Qualifications, Skills, and Capabilities

• 5+ years of product management experience leading strategy and delivering complex, cross-functional initiatives 
• Deep knowledge of the product development lifecycle; demonstrated experience with technical and experience design; strong analytical and data-driven decision-making.
• Ability to define and maintain a product backlog, present to stakeholders, and write stories and epics to partner across engineering, data, and design. 
• Proven deep empathy and understanding in furtherance of creating frictionless end-to-end experience partnering with engineering, design, and data 
• Strong analytical and problem-solving skills; comfortable working with structured and unstructured data to drive decisions, define metrics, and measure impact
• Excellent communication and interpersonal skills, including meeting facilitation and workshop leadership with senior stakeholders; strong documentation and brief-writing in the jobs and skills domain.
• Demonstrated ability to define and track OKRs and KPIs to measure success and optimize strategy.

Preferred Qualifications

• Domain experience in job architecture, job design, and skills strategy; HR data and analytics; workforce planning and agility.
• Knowledge of HCM platforms (e.g., Oracle HCM) and related HRIS systems.
• Experience in integrating AI technologies into product development, with a focus on improved end user experiences and driving efficiencies while reducing operational risk
• Preferred experience supporting global products and requirements within a globally matrixed, regulated organization with a proven ability to represent and navigate across senior executives across functions
• Analytical acumen, with the ability to derive insights from data sets to help drive strategy and experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.