J.P. Morgan Wealth Management - Associate Product Manager

This is a high visibility role responsible for working on client-facing features across digital channels, the Chase mobile app, and advisor/branch tool-sets.

As an Associate Product Manager in the JPM Wealth Management Core Capabilities Product team, you will play a critical role in identifying, gathering and analyzing information used in defining the vision and strategy and facilitating execution of the next generation of digital solutions across the Wealth Management business lines.  The role will partner with other product teams, designers, and technology teams across JPM WM and the broader JPM Chase organization to deliver an intuitive, controlled, and seamless experience for all JPM WM clients and advisors.  The ideal candidate is comfortable working on large-scale initiatives, connecting dots across product lines, and conducting deep analysis to recommend solutions supported by data.

Job Responsibilities:

• Serve as the initial contact between our business and technology partners to triage new features and enhancement requests, ensure clear understanding of the desired business objective, and how the new functionality supports firm wide business strategies
• Conduct requirement-elicitation meetings with appropriate teams to understand the context of critical stakeholder needs, pain points and business impact
•  Engage with Tech Architect to determine architectural impact to Platform and identification of potential impact to other Platforms
•  Participate in preparation tasks for prioritization through Agile planning methods and work with Product Owner to make recommendations into final prioritization decisions
• Adopt usage of processes and tools for appropriate documentation of the business problem, use cases, user stories, current state (As-Is) and target state (To-Be) processes
•  Lead partnership with Quality Assurance to drive functional end-to-end testing across all channels (web, mobile). Drive the prioritization of any defects found and work with technology on the resolution
•  Lead release coordination and planning
•  Develop expert level knowledge of current state platform and help with solutioning the target state.
•  Provide key input in build out of multi-year product roadmap and translate product strategy into defining actionable deliverables
•  Provide key input in defining the OKRs by partnering with cross functional leaders
•  Proactively analyze data and leverage data-driven experimentation and measurement frameworks to ensure that key results are on-track
•  Generate ideas for continuous improvement and process improvements to promote productivity, efficiency, and increased collaboration across multiple scrum teams

Required qualifications, capabilities, and skills

• 2-5 years of product management or business analyst experience with a strong analytical background; project management experience a plus
• Experience in Payments, cash/asset transfer, or related field
• Experience working closely with user experience designers and software engineers
• Experience with Adobe Analytics or any web analytics tool is a plus
• Work in environment with a high level of ambiguity and ability adapt accordingly
• Execution focused and able to organize, prioritize and manage multiple streams of work simultaneously
• Strong partnership record and ability to build effective business relationships required to leverage parts of the organization when needed
• Strong verbal communication and presentations skills -  the ability to write clearly with a high level of sophistication and detail

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.